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InDesign crashing all the time. OS sonoma 14..3.1

New Here ,
May 19, 2024 May 19, 2024

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Adobe indesign 2024 is crashing all the time, also bridge. I've not really tried photoshop yet.

 

I followed instructions on a previous thread to delete adobe indesign preferences but nothing has changed. 

 

Can anyone help? Is the problem with the mac OS or with adobe?  Should i uniunstall the latest OS and go back to an older version?

 

Thanks

 

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Community Expert ,
May 19, 2024 May 19, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
May 19, 2024 May 19, 2024

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First, try to update to the latest Sonoma, macOS 14.5.

 

If it doesn't help, try to revert to InDesign 19.3 (provided you're using 19.4) - it helped some users:

 

leor_0-1716181513807.png

 

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New Here ,
May 19, 2024 May 19, 2024

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HI, I am actually only using 19.0.. ?

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Community Expert ,
May 19, 2024 May 19, 2024

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quote

HI, I am actually only using 19.0.. ?

By @Geraldine36154553itxa

 

then update to the latest InDesign first...

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Adobe Employee ,
May 29, 2024 May 29, 2024

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Hi @Geraldine36154553itxa,

We would like to follow up on your issue. Are you able to resolve the issue by updating InDesign? Please feel free to update the discussion if you need further assistance from us.

 

We would be happy to help.

 

Thanks,

Harshika

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