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skoorey
Participant
February 28, 2022
Answered

InDesign crashing

  • February 28, 2022
  • 2 replies
  • 739 views

Today, when trying to edit in Story Editor, InDesign crashed. I tried three times with the results being the same. Then I tried to do a find/change and cannot. There is no capability there. No drop down or ability to enter anything. The menu at the top of the screen is dead as well.

It isn't a delay. It is broken. Of course I reported the crashes each time, but now I fear I cannot get any work done.

Anyone else have such severe issues with inDesign?

I am a CC subscriber with updated programs running on a Mac running Monterey.

Thanks in advance.

This topic has been closed for replies.
Correct answer jmlevy

Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.

2 replies

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webwmn
Known Participant
March 5, 2024

It happened again after a bunch of unrelated disasters with this month's issue. If there was another package I'd consider using it but I started with Pagemaker in 1985 and I just can't dump my habits. It happened a couple of years ago and I finally found this fix but forgot it as soon as it stopped. Why hasn't Adobe fixed the problem? 

 

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
March 5, 2024

Fixed what problem? You just posted in a discussion that's well over a year old and have provided no information. I am going to lock this discussion to avoid any confusion and suggest you start a new one with full system details.

jmlevy
Community Expert
jmlevyCommunity ExpertCorrect answer
Community Expert
February 28, 2022

Try to reset preferences: quit InDesign and relaunch it while holding down the Shift, Ctrl, Alt and Cmd keys until you see a warning message asking for confirmation.

S
skooreyAuthor
Participant
February 28, 2022

That worked. Thank you. Now I have to redo all those prefs! Ooh la la.

 

jmlevy
Community Expert
jmlevyCommunity Expert
Community Expert
February 28, 2022

It does not take a long time to do this. Your workspaces and custom shortcuts remain as they were.

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