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R
Riaad5D04
Participant
September 2, 2020
Answered

indesign CS4 open in newer versions.

  • September 2, 2020
  • 3 replies
  • 801 views

Hi Everyone,

I am trying to open a file that was created in Indesign CS4 on the new InDesign. when I open it it says converting data but freezes. how can I get this to work?

 

Thanks

This topic has been closed for replies.
Correct answer Srishti Bali

Hi there,

 

Sorry to hear about this. Looks like the file got corrupt/ damaged. I am hopeful that the issue was fixed. If not, please email your file to idfile@adobe.com & we will take a look at the file.

 

There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired.

 

I must also inform you that file recovery can't be guaranteed with a 100% success. We'll surely try our best.

 

Regards,

Srishti

3 replies

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
October 5, 2020

It happens to me, when I have used a 3rd party plug-in in that time. If you can, open it in CS4 or in the oldest version you have and save as IDML and try to open that. If that is not successful, try a blind opening and convert to IDML. Blind open can be done via script, it converts a file without opening to IDML.

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
October 5, 2020

Save the script as text file with the ending .js

// blindOpen_and_IDML-Export.jsx 
 
var _file = File.openDialog("InDesign-Datei"); // Select the file 
if(_file != null) 
{ 
	var d = app.open(_file, false); // Open file without showing it 
	d.exportFile(ExportFormat.INDESIGN_MARKUP,  File(_file.fullName.replace(/.indd$/i,'.idml'))); // Export to IDML 
	d.close(SaveOptions.NO); // Close without saving 
}
    Srishti Bali
    Community Manager
    Srishti BaliCommunity ManagerCorrect answer
    Community Manager
    October 5, 2020

    Hi there,

     

    Sorry to hear about this. Looks like the file got corrupt/ damaged. I am hopeful that the issue was fixed. If not, please email your file to idfile@adobe.com & we will take a look at the file.

     

    There are multiple factors that can lead to file corruption, however, we can take a look and see if the file can be repaired.

     

    I must also inform you that file recovery can't be guaranteed with a 100% success. We'll surely try our best.

     

    Regards,

    Srishti

    Steve Werner
    Community Expert
    Steve WernerCommunity Expert
    Community Expert
    September 2, 2020

    It sounds lile the file is corrupted. Any subsequent version of InDesign should be able to open an InDesign CS4 file. Do you have a back up of that file?

    R
    Riaad5D04Author
    Participant
    September 2, 2020

    I don't think so the file was last access in 2009.

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