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InDesign Cs6 Crash in windows 10 Faulting module name: MSVCR100.dll

New Here ,
Dec 12, 2020 Dec 12, 2020

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hi there ,

 i am shrering the information of event viewer that gives ,

inDesign cs6 randownly crash please help on this 

 

Faulting application name: InDesign.exe, version: 8.0.1.406, time stamp: 0x50335e39
Faulting module name: MSVCR100.dll, version: 10.0.40219.325, time stamp: 0x4df2be1e
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x4dc
Faulting application start time: 0x01d6cef6881338a1
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Windows\SYSTEM32\MSVCR100.dll
Report Id: 24445c95-aad2-4a0d-8af9-4b0c3e50b7cc
Faulting package full name:
Faulting package-relative application ID:

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Guest
Dec 12, 2020 Dec 12, 2020

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Moving to the InDesign forum from Using the Community

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Community Expert ,
Dec 12, 2020 Dec 12, 2020

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CS6 is unsupported under Windows 10. You can try running it in Windows 7 compatibility mode but if that doesn't fix it, you're on your own.

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Community Expert ,
Dec 12, 2020 Dec 12, 2020

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That faulting module is the Visual C Runtime. As a first step, you could try uninstalling and reinstalling your various VCR versions and see if that clears things up. If not, go to Settings > Troubleshoot > Additional troublshooters. Scroll down until you see "Program Compatibility Troubleshooter" and run that against Id CS6.

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New Here ,
Jan 07, 2022 Jan 07, 2022

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AlanGilbertson's suggestion worked for me.  I did not install/uninstall all the Visual C runtime files (I'm running 2015 - 2022 version)..  In addition, I had to check ALL the text boxes of the issues with the program before the compatability mode worked for me.  But yes, that fixed the error.  I had to do the same for Photoshop CS6.  GREAT FIX!!

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