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InDesign CS6: Missing Glyphs, Swatches, Character & Stroke in Window menu

New Here ,
Apr 06, 2019 Apr 06, 2019

Good afternoon. My name is Evita. I am working in InDesign CS6 for years. Suddenly - from yesterday -

I cant see and use anymore Glyphs, Swatches, Character, Stroke in Window menu.

Pages, Layers, Links, ... function perfectly.

I am working in the Workspace Essentials. I tried to Reset Essentials, but nothinh changed.

What can I do? I need glyphs very often. I will be very thankfull for your advice;

be good and fine, ciao, ciao, Evita

{Renamed by MOD}

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correct answers 1 Correct answer

Community Expert , Apr 06, 2019 Apr 06, 2019

Which operating system are you using (have you recently updated it)?

The first thing to try would be to reset your InDesign preferences:

Close InDesign. Then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch InDesign. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

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Community Expert ,
Apr 06, 2019 Apr 06, 2019

Which operating system are you using (have you recently updated it)?

The first thing to try would be to reset your InDesign preferences:

Close InDesign. Then hold down Ctrl + Alt + Shift (Windows) or Cmd + Ctrl + Opt + Shift (Mac), and relaunch InDesign. Respond in the affirmative to the dialog asking if you really want to replace the preferences.

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New Here ,
Apr 06, 2019 Apr 06, 2019

Thank you for the kindly advice, I will try to do this. Goodby, and thanks once more,

Evita

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Community Expert ,
Apr 06, 2019 Apr 06, 2019

Come back to us if it doesn't work.

You haven't mentioned your OS.

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New Here ,
Apr 06, 2019 Apr 06, 2019
LATEST

Hello, Evita on this side. Thank you for the magic advice to solve the problems of mu Glyphs, Swatches, Character…

All function as had before. Very, very happy. I wish you a colorful spring, and many good solutions for all

problems you meet. Ciao, ciao, Evita

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Community Expert ,
Apr 06, 2019 Apr 06, 2019

You did not say what operating system that you are using but from the sound of the problem it seems possible that you are trying to use CS6 with Windows 10. If this is the case then you should know that Windows 10 frequently runs automatic updates which can lead to older nonsupported versions of programs beginning to act erratically, if they continue to work at all. If this is the case for you then you can either try running the computer in Windows 7 compatibility mode or roll back the operating system (if possible) to an earlier version of Windows. You also might consider getting an older computer from eBay that will have the older OS.

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