InDesign cursor blinking

[christopherp71647790]

My cursor keeps blinking and I can't select my tool bar and other options.  How do I fix this?

[Steve Werner]

What version of InDesign? What operating system?

Start by restoring your InDesign preferences:

Trash, Replace, Reset, or Restore the application Preferences

[namralf]

Reset and the worx doesn't help, unfortunately! Still having the same issues after trashing, uninstalling, reinstalling, updating, resetting and whatever I could find in forums or could think of myself --> InDesign cc 2017 latest update on Windows 10 latest update. I had the same problem recently with Photoshop CC 2017 when it came out and after several attempts, reinstalls, resets, etc. I resorted to CC 2015 --> I did the same now with InDesign: loaded CC 2015 and am forced to work with that. CC 2015 is running ok and at least I can continue working!

The blinking cursor also appeared and annoyed me in other programs I switched to, until I quit InDesign ...if that is any help in finding the problem.

Thanks for trying though.

[namralf · Accepted solution]

I have found another forum with the same problem, this time for Illustrator and one help suggestion finally did the trick!!! Deinstalled Web Companion and voila....! Thank you!

--->

121.  Re: Flickering Cursor

  

       michalz14689326     07.03.2017 05:54  (als Antwort auf: kreudesigns)   

I've had this same problem with Illustrator and InDesign 2017 after an update two weeks ago. I went through the live chat support and was informed the root of the problem - the latest update installed a third-party application, 'Web Companion - Lavasoft,' and it was causing problems with my Creative Cloud apps. I simply uninstalled the application, as he directed me too, and everything is working perfectly again!

[christopherp71647790]

I do have the Web Companion Lavasoft on my laptop but it was not installed after I installed InDesign.  It was installed a year ago and my research shows that it is an Ad-Aware security program.  Do you have ads coming through since you uninstalled this program?

[peetf73419460]

I had a similar issue after installing OS 11 High Sierra. My cursor, in InDesign, was a fuzzy, blinking box. It still worked, but it was annoying.

I followed Steve Werner's advice and restored my Preferences. So far so good.

[peetf73419460]

Well, shoot!

Looks like I spoke too soon.

It's back!

I searched for the Web Companion Lavasoft, but couldn't find it.

I'll try the preferences thing again.

Any other suggestions?

Thanks much!

[Steve Werner]

If you have installed High Sierra, see this:

Known issues - Running InDesign CC on macOS 10.13 High Sierra

[peetf73419460]

Thanks, Steve!

[loverichini2017]

Hello Steve, thanks for your help! My Indesign becomes work normally today, and yours?

[Steve Werner]

I had held off installing High Sierra but installed it yesterday with no problems.