Indesign document cut off when exporting to PDF (print)

[Anuska46]

Hi, every time I export my InDesign documents as a PDF (Print) the right side of the document is cut off by a white band which happens on all of the pages. I was wondering if anyone knew how to solve this problem? This has only recently occurred when exporting my files and I have already tried uninstalling the InDesign app and downloading it again.

(Example of how the document looks like when exported as a PDF) 

[BobLevine]

Did you set up a bleed?

[Anuska46]

Yes, I did set up a bleed but nothing continues to work.

[BobLevine]

Export another PDF and this time turn on marks and bleed in the export dialog. Let's see what that screenshot looks like.

Also, take a screenshot of the InDesign layout.

[Anuska46]

I'm not sure if I have done what you have asked correctly, I am still new to Indesign but here are the images.

[BobLevine]

Check use document bleed settings, add crop marks and change the offset to .2

[BobLevine]

I just noticed you're using pts. Why?

[Anuska46]

I changed the settings and it is now presenting the full document clearly although there are some small squares in the corners. Additionally, the pts was set up like this when I first downloaded InDesign and I haven't changed this since I've started using the software.

[BobLevine]

How big are those pages supposed to be?

[Anuska46]

A4 is the size of the pages that they should be.

[BobLevine]

I see you changed the bleed. Did you export a new PDF?

[Anuska46]

Yes

[Ashutosh_Mishra · Accepted solution]

Hi there,

Thanks for reaching out. I hope your issue is now resolved due to Bob's suggestions. You may also check out help article https://helpx.adobe.com/indesign/how-to/set-print-bleed.html to know about setting a print bleed. Hope it helps.

Regards,

Ashutosh