Indesign epub Malware Detected

Forum|Forum|4 years ago
November 3, 2021
2 replies
924 views

I'm having an issue with an Indesign file that I am saving in an epub format. I created this file with Adobe fonts and stock and have a disk scan with no issues. It is not until I save it as an epub format that I have a problem. When I attach the file to various email accounts, they all come back as "undeliverable due to malware detected." Has anybody else had this problem?

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Barb Binder

Community Expert

And @terril50855497, can we assume you are using a version of InDesign downloaded directly from Adobe, and not purchased someplace like eBay in an effort to circumvent the subscription model?

~Barb

~Barb at Rocky Mountain Training

terril50855497Author

Participant

Absolutely, I do not use anything but Adobe products including fonts and stock.

Thank you,

Terri

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James Gifford—NitroPress

Legend

Have you scanned the EPUB with one or more virus/malware detectors? It's possible it contains a random string that matches a virus fingerprint.

Have you tried sending the EPUB from another email account, preferably on a different provider? It's not unusual for one mail system (especially one on a shared domain/server) to get flagged for spam or malware and it might be that more than the specific file.

terril50855497Author

Participant

Yes, I did a scan on the file and it came back okay. From my testing it appears to happen when I am using Outlook.

Thank you,

Terri

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