InDesign export freezes mouse clicks

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Since upgrading to InDesign CC 2018 (on Windows 10), I have a constant annoying issue. Just about every time I export to a PDF, my mouse starts acting up. The left-click button stops working and if I hover over icons in the taskbar, there is no hover effect and I can't click anything. My keyboard works fine and my right-click button works as well.

I have to shut down programs to get the mouse to work properly again and sometimes it takes a couple minutes before it starts working. This only happens when I'm working in Adobe 2018 products and most often happens when exporting to PDF.

I have completely uninstalled Photoshop, Illustrator, InDesign, and Acrobat, then did a complete restart of the computer, installed the programs again, then restarted again, but the problem persists.

I have 32GB of memory on my system and it happens even if I don't have a ton of programs open.

I know this is probably a one-off problem nobody else has, but any ideas what's causing it?

Thank you in advance.

[Geоrge]

It looks like your HDD start to think about suicide. Do checkdisk, than check it HDD by some utilities like this - https://www.acronis.com/pl-pl/homecomputing/download/drive-monitor/

[Srishti Bali]

Hi,

I hope the issue is solved by now. I would request you to please update the discussion with the solution as it will help others too. If not, please try the steps mentioned here: Re: Cursor flickers and deselects menues and share results.

If you have any further query please feel free to update the discussion.

Thanks,

Srishti

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I have done a hard disk scan and it comes out clean. I have round that right clicking unfreezes everything and I can keep working. It's just odd that this happens specifically when using InDesign and exporting to PDF.

[Barbara33497902j56z · Accepted solution]

Still happens in 2024. I think I found a fix, tho: open Acrobat Reader and then quit it XD

apparently everything goes back to normal