InDesign export to jpeg shows gradient incorrectly, however, PDF export shows correct result.

[HG11]

Hi, haven't seen this in a while, but can't seem to get it to behave - am exporting a flyer to jpeg for email circulation, but there's a vector in it with gradients, and while that's fine when I send to PDF, it's doing some quite ugly banding when going straight to jpeg, no matter how high I push the settings.

Bodgy workaround has been to open the PDF up in PS and save as jpeg, but wondering if there's a handy solution to avoid this?

Thanks in anticipation

H

{Renamed by MOD}

[Srishti Bali]

Hi there,

Thanks for reaching out. As per your query, when you export InDesign file to PDF it looks fine but looks different when exported to JPEG. That's definitely not normal. I would request if you can share a few more details like:

• OS (Exact version of Windows/ MAC)
• Version of InDesign
• Screenshots of the actual artwork, PDF and JPEG.
• Is it happening with this particular file or multiple files?
• In which profile the document was created web or print? You can check that in Document Setup (File > Document Setup).

Looking forward to your response!

Regards,

Srishti

[hadarp41053982]

Hi, i am dealing with the same exact situation!

• Windows 10
• InDesign version 15.1 (current latest) 
• i have tried copying my artwork to a new file and the same issue occurs
• my document was created in print, though i switched to web just to see if that would help and it didnt.

Please excuse me for needing to blur out the content, i hope this is clear enough.

*I must add that i have been trying for a long while now to understand what is going wrong, ive tried switching several settings and i have about 20 drafts 😞

Anticipating your help! thanks!

[rob day]

The Windows Photos application is not color managed, so that is likely the reason for the color mismatch.

For JPEG export set your Document’s RGB profile assignment to sRGB (Edit>Assign Profiles...), and then set the JPEG export dialog to this:

[hadarp41053982]

Thanks, i just tried this.. unfortunately doesnt seem to make a difference.

[rob day]

Have you compared the JPEG to your ID page in Photoshop? I think the Photos application might be the problem.

[hadarp41053982]

Do you mean to place the JPEG and Indesign graphics side by side in photoshop?

The JPEG appears just as it does using the Photos app

[rob day]

Can you share the ID file?

[hadarp41053982]

Sure

https://assets.adobe.com/id/urn:aaid:sc:US:76f8a044-2817-4236-9469-fb0bf0a515c1?view=published 

[rob day]

I meant the actual file so I can open it into InDesign.

[hadarp41053982]

Ok, using what format? I see i cant attach a file here

[rob day]

The InDesign file. You can share any file by putting it in your computer‘s Creative Cloud Files folder, which will sync it to your cloud account. After the sync is complete, right-click the file and choose View on Website. From the webpage you can get a share link by clicking the share icon. Post the link here.

[hadarp41053982]

https://shared-assets.adobe.com/link/7fd875c0-b5fb-4858-48a4-1e420bb6d580

Hope i followed correctly, Thanks!