Indesign Export to pdf not getting all pages when selected

Question

Recently, when I tried to export a .pdf from Indesign, the settings are not sticky anymore. I have presets set and it's defaulting to only exporting page 1. I have to click the dropdown, select "All Pages," and then select the All Pages button next to it for it to export a full document. I've even tried saving it as a new preset once this is all done and nothing. I've only noticed this because several clients have told me, "I'm only seeing page 1."

Eugene Tyson · Answer

Try resetting your preferences:Windows: Start InDesign, and then press Shift+Ctrl+Alt. Click Yes when asked if you want to delete preference files.macOS: While pressing Shift+Option+Command+Control, start InDesign. Click Yes when asked if you want to delete preference files.A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.Further info and instructions here if needed:https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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