Indesign file is not saving

[sivey@pdx]

My Indesign file is not saving. I would for several hours yesterday and saved the file many times but today when I open the file, my changes are gone.

[Steve Werner]

Try restoring your InDesign preferences first:

Trash, Replace, Reset, or Restore the application Preferences

[sivey@pdx]

How do I tell if this has made an improvement?

[sivey@pdx]

Rather than the question listed in the article, when I do a reset of app preferences, I get this question, "

Do you want this app to make changes to your device?"

So I am not sure if I am really reseting.

[Steve Werner]

What version of InDesign (exactly) are you running? What operating system are you running?

[sivey@pdx]

The problem of saved material disappearing is back with a vengeance!

I am wondering if the problem could be that CC does not work properly unless it is in the C drive? The new CC that I have I put on my D drive.

The indd files now show the last date modified at 2-10-2018, the day that I moved the CC and everything seemed to be on-track again. Even though I save and save and created a copy, they all say that they were last modified on that day and I have lost many, many hours of work on all the days since the 10th.

As I saved, I would check to make sure that I was working on the D drive and yet today when I went to work, one of the files is on the C drive! Yes, I realize it must somehow be user error, but I do not know how!

You may say that I must have the file named as something else. Well, I took a unique phrase that has been added since the 10th and did a Windows search and it does not appear anywhere on my D drive. (Do Windows searches work with INDD files?)

You may say that I should do the Shift-Alt-Enter reset of preferences. I have done that several times this afternoon and it does not help.

Do I somehow not have enough space???

[sivey@pdx · Accepted solution]

Windows 10, CC Indesign 2016.

Okay, I thought I had plenty of space on my C drive as I had solved a previous problem (exports that reflected a previous version of the InDesign file) by deleting many, many files. So... this time I moved my CC folder to D drive which has 1 Terabyte free and, after a couple hours, the file reflected the current edits that had seemed to be lost forever... now I am operating fine. Lesson learned - I must retain HUGE expanses of open space to work.

[sivey@pdx]

Not sure if the re-set of app preferences played a role in the solution. By itself it did nothing, but I did it several times, including after moving the cc folder to drive D, so perhaps.