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rossoneris
Participating Frequently
October 15, 2024
Question

InDesign Files Locked on Synology NAS – Best Practices for Network Drive Usage?

  • October 15, 2024
  • 2 replies
  • 1367 views

Have a group of users using synology NAS and have issues with Indesign files are locked all the time.
Also remember this issue on a windows server network share once - But overall what is the best solution for this kind of solution of using files on network drive ?

 

 

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2 replies

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
October 15, 2024

Sounds like a permissions problem to me. A properly configured network should work just fine.

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 15, 2024

    Hi @rossoneris,

     

    Thank you for reaching out. This issue with InDesign files being locked on a Synology NAS or other network drives is a common challenge when working across a shared network.

    A few suggestions we would like to suggest: 

    1. Synology NAS has a file-locking feature that might cause conflicts with InDesign's file-locking mechanism. You can disable this feature via Synology's control panel to see if it resolves the issue.

    2. Ensure that all users have appropriate read/write permissions on the shared folder. Inconsistent permissions can cause files to be locked unexpectedly.

    3.  A more reliable workflow for shared files on a network drive is to download the InDesign file to your local drive, work on it, and then upload it back to the shared drive. This will help avoid issues with real-time editing across a network.

    Please try these steps and let us know if the issue persists. We’re happy to assist further!

     

    Thanks, 
    Abhishek Rao

    R
    rossonerisAuthor
    Participating Frequently
    October 17, 2024

    Have been in contact with Synology support and they can confirm that there are NOT any file lock option on their device

    Robert at ID-Tasker
    Robert at ID-Tasker
    Legend
    October 15, 2024

    Overall, it's not a good idea to work directly on files over the network. 

     

    You should work locally and use your NAS as a backup, share point. 

     

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