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Participant
March 22, 2022
Answered

InDesign files won't open until I select a workspace

  • March 22, 2022
  • 2 replies
  • 551 views

I work with custom workspaces. When I have a custom workspace set as the default preference, my InDesign files will not open until I click window>workspace> and select my custom workspace.

 

More specifically, when I select a file to open (no matter if I click>file open, drag a file into the software, double-click the file from the finder window, etc.) I may get the usual pop-ups that come with opening a file (missing fonts or link notifcations for example) but the working file doesn't actually open until I manually select a workspace.

 

I have already tried resetting my InDesign preferences, and have tried uninstalling and reinstalling InDesign software. Is there any other solution to this issue?

 

I am working on MacOS Monterey 12.0.1 with up-to-date InDesign software.

This topic has been closed for replies.
Correct answer Eugene Tyson

That's strange

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

2 replies

CharlibAuthor
Participant
March 23, 2022

Well, I simply tried resetting the InDD preferences again, and rebuilt my custom workspace again, and it seems to have solved the issue this time. 

Eugene TysonCommunity ExpertCorrect answer
Community Expert
March 23, 2022

That's strange

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

Community Expert
March 23, 2022

Oopps I see  you tried the preferences already - however, the link gives more details for a more thorough cleanse.

 

You could also try 

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html