Indesign goes all white !!!

Forum|Forum|2 years ago
October 8, 2023
2 replies
3171 views

Hi Guys

I've just installed Sonoma 14.0 and when I drag a 'marquee' around graphics using the arrow tool the screen goes white! What is going on? you can't see your work so you don't know what you are selecting? I can't even do a screen shot to show the issue.

Does anyone alse have this issue?

Bug

This topic has been closed for replies.

Correct answer Steve Werner

File a complaint with Apple? Looks like an Adobe issue to me since the workaround is within InDesign, by turning off the rulers - within that program. Doesn't sound like an apple issue. Super annoying whatever it is. Hopefully they fix it soon.

The problem of displaying (turning white when selecting objects) is now fixed:

Update Sonoma to 14.3, and the problem is solved!

T

Tami22032982b2ds

Participating Frequently

I have the same issue. I updated inDesign a couple of weeks ago, and just now it strted to act crazy and flicker to white when I'm selecting or moving an object.
If I turn off rullers it helps for a minute and happens again. GPU does nothing.
This is terrible, you have to fix this.

M

michael broadAuthor

Participant

I've just updated InDesign 19.0.1 it's still doing the white flickering, I' using Somona 14.0 OS. Adobe should not be putting out updates if there is an issue with it working with the latest OS. Or they should inform their customers NOT to update OS if the adobe software has issues with any of the latest OS. Also I tried reverting back to an earlier OS a few years ago with a different issue, what a drama, I'll never do that again.

BobLevine

Community Expert

Have you filed your complaint with Apple? This is looking more and more like their issue.

The workarounds have been pointed out over and over again...turn off the rulers and/or turn on GPU Performance if your computer supports it.

Barb Binder

Community Expert

Hi @michael broad:

Unfortunately, InDesign 18 is not yet supported on Sonoma. Adobe and Apple do not synchronize their updates, so it is up to us as users to confirm that our important applications will run on a new OS prior to updating.

This white screen has been reported before, along with flickering when the rulers are visible. One option is to sit tight and check in again on October 10, when Adobe will release the next version of InDesign to see if it is supported, or you can roll back to Ventura.

In either case you're going to want to bookmark this page because it will tell us when InDesign is supported on Sonoma.
https://helpx.adobe.com/indesign/system-requirements.html

~Barb

~Barb at Rocky Mountain Training