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lyzolari
lyzolari
Participant
February 19, 2020
Answered

InDesign - Guides not working

  • February 19, 2020
  • 4 replies
  • 1120 views

I cannot seem to be able to drag anything from the ruler. I have QUIT and restarted INDD twice, checked preferences, and under VIEW, nothing apparently is causing this. Any ideas, would be greatly appreicated. It seems like a bug.

 

Thanks

This topic has been closed for replies.
Correct answer lyzolari

Hi everyone, thanks for your feedback. It turns out I needed to update my lapton and that solved everything! But I appreciate the support!

4 replies

N
ninaschw
Known Participant
October 14, 2023

I had this issue just today (10/14/23), when upgrading to InDesign 19. I am using a Mac with Ventura 13.6. I was working on a recently-designed book and, whether I selected Show Guides or Hide Guides, the guides just would not appear. Finally I dragged a ruler guide onto the page... suddenly, they appeared. BTW, Adobe's chatbot is of ansolutely no help, and is most annoying. 

    Frans v.d. Geest
    Community Expert
    Frans v.d. GeestCommunity Expert
    Community Expert
    October 14, 2023

    Then you were in Preview mode. Hit W to toggle.

      L
      Community Expert
      LaubenderCommunity Expert
      Community Expert
      February 19, 2020

      Hi,

      another weird cause:

       

      Color Paper is applied to the active layer's color and therefore the guides you are dragging out on this layer are also in color Paper. With a paper colored background the guides would be invisible. But you should be able to select them with a selection marquee dragged out with your mouse when no other page item will be selected.

       

      Regards,
      Uwe Laubender

      ( ACP )

       

       

        lyzolari
        lyzolariAuthorCorrect answer
        Participant
        February 19, 2020

        Hi everyone, thanks for your feedback. It turns out I needed to update my lapton and that solved everything! But I appreciate the support!

        Frans v.d. Geest
        Community Expert
        Frans v.d. GeestCommunity Expert
        Community Expert
        February 19, 2020

        Threshold setting for guides maybe? 
        Try deleting all prefs at start up so you start fresh, lets see first if that works:

        https://helpx.adobe.com/indesign/using/setting-preferences.html#restore_all_preferences_and_default_settings

          Eric Dumas
          Community Expert
          Eric DumasCommunity Expert
          Community Expert
          February 19, 2020

          Hi,

          can you confirm the version of the software and the operating system you are using.

          Can you share a screenshot showing the layers panel? Are your rulers visible?

          If you open the menu Layout > Create Guides... > make sure to have some columns and rows, can you see them added?

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