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Natalie_Ping
Natalie_Ping
Inspiring
August 6, 2024
Answered

InDesign Image Corrupting on Export depending on placement

  • August 6, 2024
  • 1 reply
  • 644 views

Hi there,

 

I have an InDesign print file with an image (.jpg file) within a frame which corrupts if placed at a certain position within the frame. If I place the bottom right of the image flush with the bottom right of the frame, the image corrupts when exported, however if I move the image even a couple of cm's off from being "flush" with the frame it exports successfully. I have attached an image to illusrate the issue I'm having. The image is clearly not corrupting unless it is flush with the edge of the frame which is very odd. I've never had anything like this happen. I am on the most up to date version of InDesign. I've tried different files at the same dimensions and have got the same result. Does anyone know why it is doing this and what I could do to fix it? 

This topic has been closed for replies.
Correct answer Natalie_Ping

What if you move it a few mm instead of cm? 

 


I've just tried this and it seems somewhere around 90mm or 9cm is needed from the image edge for it to work. 

I've managed to get it to work by simply making a Photoshop file of just that one window and cropping it down to size which I've imported into InDesign and has worked correctly - but why the full image is corrupting I still don't understand. I guess there must be an issue with the size of it and perhaps there's some detailing in the bottom right area that is throwing off the export. 

1 reply

Robert at ID-Tasker
Robert at ID-Tasker
Legend
August 6, 2024

What is the size - in MBs - of your INDD file and how long you work on it? 

 

Can you try IDMLing? Export as IDML, open, save with a new name. 

 

And what platform, OS and InDesign versions? 

 

Natalie_Ping
Natalie_PingAuthor
Inspiring
August 6, 2024

Hi Robert, 

 

The INDD file is 3.2 MB, and the actual file I haven't been working on long (inital artwork took about 3 minutes to put together), since its nothing more than a jpeg placed and cropped into place to export as a PDF.

 

For context It's one window of a mutli window display with an image which will flow across 4 windows. The actual linked image is very large (304.4 MB) as it's a 3m image. I'm trying to work on the bottom right window now. I need the image to flow across the windows correctly which is why I need the bottom right of the image to export correctly. 

 

I've just tried the IDML route but have got the same, corrupted result. I am on Mac OS and Sonoma 14.4.1 (23E224). It seems an update is available however I don't have the necessary workplace permissions to update so will request my IT department to do that now. I am on InDesign v 19.5.

 

It's very strange as the linked image is not corrupted as the 3 other windows exported correctly - and if I move the image a few centimetres off from being flush to the frame edge it exports with no issue. 

Robert at ID-Tasker
Robert at ID-Tasker
Legend
August 6, 2024

What if you move it a few mm instead of cm? 

 

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