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InDesign is crashing

New Here ,
Jan 16, 2024 Jan 16, 2024

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Hi,

 

Every time I need to use Indesing 24 I need to re-install or it does not open,

it is almost the 10 times I have done that, does someone know how to fix it?

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from cc desktop">

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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If you've just installed InDesign 2024, it often helps to restore your InDesiogn preferences and caches. Here's how to do that:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Hi Luciene,

InDesign is a professional publishing application that needs a powerful modern computer. Can you confirm your operating system and version and how much RAM and how much spare hard disk capacity you have.

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Community Expert ,
Jan 16, 2024 Jan 16, 2024

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Sounds like the Ventura bug that was fixed with 13.5. If you're running a version of Ventura earlier than that, update it to 13.6.2 but do not update to Sonoma.

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