Participant

Question

indesign is unable to save this file we tried but it appears to be damaged - saving into our server

Forum|Forum|1 year ago
April 15, 2024
3 replies
555 views

Hi everyone

I'm getting the error "indesign is unable to save this file we tried but it appears to be damaged" when trying to save any indesign file to my server, this is a brand new mac - only bought this week, running 14.4.1 sonoma and also the latest indesign (19.3)

I can save to the computer just fine.

Performance

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Community Expert

Community Expert

when trying to save any indesign file to my server,

By @leighg83968662

also, what kind of server is that? a corporate network, or cloud service etc.

Robert at ID-Tasker

Legend

I can save to the computer just fine.

By @leighg83968662

Then something is wrong with your server - are you sure you have writing rights?

Or maybe connection to your server is too slow?

leighg83968662Author

Participant

I can save onto the server just fine with all of the other CS applications.

leighg83968662Author

Participant

I can save onto the server just fine with all of the other CS applications.

By @leighg83968662

I think from v18 - InDesign is very picky with the speed of servers...

Can you try with a fresh empty doc - so there will be minimal amount of data to save?

Yup, tried it with a feresh document, still the same issue.

Community Expert

Community Expert

There were a lot of InDesign-related bugs in Sonoma prior to 14.3. Current version is 14.4.

Update it.

leighg83968662Author

Participant

Hi Bob, i'm running the latest OSX