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Indesign keeps crashing & freezing

New Here ,
Jul 05, 2023 Jul 05, 2023

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Both today & yesterday Indesign has been crashing for me. It doesn't help creating a new document as that one keeps freezing too and I know it's not my computer causing it as I checked the utility disk. I really hope this bug is fixed soon because I need Indesign for work.

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Bug , Performance

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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Which version? Updated recently? 

 

Try trashing preferences:

 

https://community.adobe.com/t5/indesign-discussions/reset-indesign-preferences-and-other-troubleshoo...

 

ID-Tasker - most powerful tool ever created for InDesign

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New Here ,
Jul 06, 2023 Jul 06, 2023

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The latest version and even tried uninstalling/reinstalling Indesign, and it still isn't working properly.

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

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Have you read it in full? 

 

There is a "nuclear option" :

 

Reset with the nuclear option (4)

If that does not help either, uninstall the application using the CC Cleaner tool and reinstall from the Creative Cloud Desktop app.

 

ID-Tasker - most powerful tool ever created for InDesign

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

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Another possibility is a bad font, or missing system font.

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