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Participating Frequently
April 25, 2018
Question

InDesign Keyboard

  • April 25, 2018
  • 4 replies
  • 905 views

Hello,

Only on Adobe InDesign CC 2018, the keyboard works but not the function shortcuts.

T​his bug does not happen all the time.

Can you help me please ?

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Bonjour,

Uniquement sur Adobe InDesign CC 2018, le clavier fonctionne mais pas les raccourci de fonction.

Ce bug n'arrive pas tout le temps.

Pouvez-vous m'aider s'il-vous-plait ?

This topic has been closed for replies.

4 replies

Barb Binder
Community Expert
Community Expert
April 25, 2018

Ah, you had said function shortcuts, and I thought you meant the Function keys like F1, F2, F3, etc.

In this case, it is mostly likely a conflict with another application. Try rebooting your computer, and only start InDesign—do the shortcuts work as expected? If not, consider the applications that autoload. Most common culprits lately are browser extensions, anti-virus apps (Webroot is a big one) and anti-malware apps.

~Barb

~Barb at Rocky Mountain Training
Participating Frequently
April 25, 2018

Thank you for your answers,

This is not a wireless keyboard, this problem is not new and I restart my PC (windows 10 installed recently) every day.

I only have Norton Antivirus. You think that can come from him ?

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Merci pour vos réponses,

Ce n'es pas un clavier sans fil, ce problème n'es pas nouveau et je redémarre mon pc (windows 10 installé récemment) tout les jours.

J'ai seulement Norton Antivirus. Vous pensez que cela peux venir de lui ?

Dave Creamer of IDEAS
Community Expert
Community Expert
April 25, 2018

Oui, seulement avec InDesign.

La méthode "Ctrl + Alt + Shift".


The Control, Alt, and Shift keys are known in "geek speak" as modifier keys.

Check you accessibility settings to see if Windows shortcuts are overriding your InDesign shortcuts.

https://support.microsoft.com/en-us/help/12445/windows-keyboard-shortcuts

Also, what order are you holding the keys down? For example, if the Alt key is first, it will activate the programs menus; holding down (just) the Shift key for a moment will activate Sticky Keys.

David Creamer: Community Expert (ACI and ACE 1995-2023)
Dave Creamer of IDEAS
Community Expert
Community Expert
April 25, 2018

Both Mac and Windows have settings to use the function keys as actual function keys or as utilities (such as volume control). My windows keyboard has a Function-lock key to toggle back and forth.

Not all function keys have utilities assigned to them, so some might work as function keys and others might not.

David Creamer: Community Expert (ACI and ACE 1995-2023)
jmlevy
Community Expert
Community Expert
April 25, 2018

Quels raccourcis, par exemple ?

Participating Frequently
April 25, 2018

Merci de votre réponse.

zoom arrière ou dégroupé ou ctrl+z ... en faite tout les raccourcis ...

Dave Creamer of IDEAS
Community Expert
Community Expert
April 25, 2018

Zoom in and out (Cntl +/-) or undo are not function keys, but Control/Command keys.

Check to see if the OS is overriding the keys.

Also, if you use a wireless keyboard, check the batteries. (This has happened to me...)

David Creamer: Community Expert (ACI and ACE 1995-2023)
Barb Binder
Community Expert
Community Expert
April 25, 2018

Did you try resetting preferences, Agnès? It's the first thing to try when InDesign starts misbehaving:

Troubleshooting 101: Replace, or "trash" your InDesign preferences [Locked]

~Barb

~Barb at Rocky Mountain Training
Participating Frequently
April 25, 2018

Thank you for your reply.

Yes I tried but that does not solve the problem...