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grahams53471241
Known Participant
June 25, 2020
Question

InDesign Mac iCloud settings and storage set up set up so I don't get missing links red ? marks.

  • June 25, 2020
  • 1 reply
  • 3578 views

Working on a large InDeign file and I have been keeping all the files and InDesign files on my desktop.  I want to keep my iCloud backup but as a result I've had multiple occasions where I have MISSING LINK INDESIGN messages beacuse it appears that iCloud is sending the image files to the iCloud Drive.  It is annoying and takes time to relink the files.  The Apple Care rep said that this is a common problem with InDesign/ Adobe users on Macs.  A few questions for the community.

 

a) Does anybody know if saving all IN DESIGN and project files to Creative Cloud resolves this issue?

 

b) Does moving InDesign workflow to Creative Cloud from running on Mac/ iCloud create any problems?

 

c) Does anybody have step by step instruction for moving a Mac/ iCloud InDesign project to Creative Cloud? Is it as simple as packaging and dropping the files into iCloud?

 

Many thanks in advance,

 

Graham 

This topic has been closed for replies.

1 reply

BobLevine
Community Expert
Community Expert
June 25, 2020
Most cloud backups have a "smart sync" feature where you can see the files locally but they are ONLY stored in the cloud.

I don't use iCloud so I can't help with this but if a setting such as that is available, turn it off.
grahams53471241
Known Participant
August 24, 2020

Hi - I'm concerned about shutting off smart synch with iCloud drive as other data is backed up this way.  I tried an external drive set up, however, when I go to add photos the process is much slower.  What storage workflow does Adobe recommend for large InDesign files with hundreds of photos, etc?  Is there a tech support specialist/ group at Adobe focused on InDesign storage settings that can help me come up with a soltuion?  I'm on a MacBook Pro 15-inch, 2018 running macOS Catalina - with 500 GB.  Thanks in advance.

BobLevine
Community Expert
Community Expert
August 24, 2020
Does smart sync keep files in the cloud and only sync them locally on demand? If so, turn it OFF!

This is an issue with all cloud services. The files don't sync fast enough and InDesign will throw and erro.