Inspiring

Answered

Indesign mouse moves strange , text and object jumps to the left

Forum|Forum|1 year ago
February 17, 2025
4 replies
759 views

Hi,

Today the mouse movement in InDesign (20.1) is acting very strange. All the text, object is jumping to the left when I want to move it. I tried to rebote the computer and remove the preferences to default. Nothing helps. My mouse on Photoshop and Illustator is working fine. Even on the beta version of InDesign the mouse behaviour has the same strange jumps. Can someone help me fix this problem?

Bug

Correct answer meme_8888

Hi everyone,

My problem is solved. My InDesign is working as it should be. I think that Atobe has patch this problem. Thanks everyone for your comments and advice!

M

meme_8888AuthorCorrect answer

Inspiring

Hi everyone,

My problem is solved. My InDesign is working as it should be. I think that Atobe has patch this problem. Thanks everyone for your comments and advice!

Mike Witherell

Community Expert

A recent Windows 11 patch update KB5050094 is causing this problem. Go to Windows Update > Update History > Uninstall Update and find just the update KB5050094 and uninstall it.

Mike Witherell

Robert at ID-Tasker

Legend

@meme_8888

I bet you are on Windows 11, right?

There are A LOT of posts about that - here is one of them:

https://community.adobe.com/t5/indesign-discussions/indesign-selection-tool-not-working/m-p/15157663#M611416

You can search forum for more - or just check first 2-3 pages.

Robert at ID-Tasker

Legend

@meme_8888

And some more:

https://community.adobe.com/t5/indesign-discussions/cannot-move-objects-with-mouse-on-other-monitors...

https://community.adobe.com/t5/indesign-discussions/windows-autoupdate-prevents-working-with-id-and-...

https://community.adobe.com/t5/indesign-discussions/red-circle-with-line-through-it-when-trying-to-p...

M

meme_8888Author

Inspiring

Hi Robbert,

Thanks for the answer. I've uninstall the Window update KB5050094. Unfortunately this doesn't solve my problem. I notice the other problem of the issue is the almost the same as my problem:

https://community.adobe.com/t5/indesign-discussions/cannot-move-objects-with-mouse-on-other-monitors-tablet-but-works-when-id-is-on-laptop-screen/td-p/15143682

When I move the ID to my smaller monitor, it works properly. But when I move back, the objects and text are jumping to the left. When I follow the advice to make the resolution the same as my smaller monitor, it still jump, but less extreem.

Is this problem cause by Windows or by InDesign? Because I don't have the same problem with Photoshop or Illustrator. And do you know if Adobe or Windows is going to fix this problem? And is someone reporting this issue to both of them?

Abhishek Rao

Community Manager

Hello meme_8888,

Thanks for reaching out! Would you mind sharing the details of your OS? Also, when did the issue start happening? Is it happening with all your files or just one specific file, including new ones? Did you recently install any third-party plugins or software that might have caused this issue?

It would be great if you could test it in Safe Mode and let me know if that makes a difference.

Reference:

- Windows: How to Start Your PC in Safe Mode

- macOS: Start in Safe Mode on macOS

Also, if possible, could you share a quick screen recording to show the issue? It’ll really help us understand what’s going on.

Looking forward to hearing back from you!

^

Abhishek

M

meme_8888Author

Inspiring

Hi Abhishek,

Thanks for the answer. I'm working on Windows 11 Pro, 24H2. This problem starts this Monday 17-02-2025. Last time I work with my InDesign is on Thursday afternoon 13-02-2025. I've the last Windows update 13-02-2025 KB5051987. I didn't have any installation of third-party plugins of software in between this time.

I tested it in diffent files, but the same problem. I've used the older version of InDesign and the Beta version, also the same result. I can't send a video, for I don't have a link to the video, but I can sent it with WeTranser?

This is what I also have done:

I've uninstall the Window update KB5050094. Unfortunately this doesn't solve my problem. I notice the other problem of the issue is the almost the same as my problem:

https://community.adobe.com/t5/indesign-discussions/cannot-move-objects-with-mouse-on-other-monitors...

When I move the ID to my smaller monitor, it works properly. But when I move back, the objects and text are jumping to the left. When I follow the advice to make the resolution the same as my smaller monitor, it still jump, but less extreem.

Is this problem cause by Windows or by InDesign? Because I don't have the same problem with Photoshop or Illustrator. And do you know if Adobe or Windows is going to fix this problem? And is someone reporting this issue to both of them?