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defaultf0sc80f1f2fr
Participant
December 3, 2024
Answered

InDesign: New Document Dialog Resets

  • December 3, 2024
  • 2 replies
  • 583 views

Hey! Just checking in to see if anyone else experiences this problem:

 

When I go to create a new document in InDesign, the Dialog Box will reset itself after a few seconds as I'm trying to set parameters (page size, margins, units, etc...) It's not a bug that prevents me from using the software altogether, but it's pretty annoying starting to get everything set and then it all just reverts back to what it was. It happens everytime I try to create a new file, usually just once, but sometimes twice. I've experienced it through multiple updates now. I have a screen recording of it if it helps. Thanks!

    Correct answer leo.r

    In addition to other suggestions:

     

    I wonder if you have this issue if you enable the normal New Document dialog (enable this option in Preferences):

     

     

    2 replies

    leo.r
    Community Expert
    leo.rCommunity ExpertCorrect answer
    Community Expert
    December 3, 2024

    In addition to other suggestions:

     

    I wonder if you have this issue if you enable the normal New Document dialog (enable this option in Preferences):

     

     

      D
      defaultf0sc80f1f2frAuthor
      Participant
      December 3, 2024

      Well I'll be... that seems to have done it! Thanks @leo.r this should get me by. Much appreciated!

        kglad
        Community Expert
        kgladCommunity Expert
        Community Expert
        December 3, 2024

        in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

        p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



        <"moved from cc desktop bugs">
        Abhishek Rao
        Community Manager
        Abhishek RaoCommunity Manager
        Community Manager
        December 3, 2024

        Hi @defaultf0sc80f1f2fr,

         

        Thank you for reaching out! I understand how frustrating it can be when the New Document dialog box resets itself while you're trying to set parameters.

        To assist you better, could you please provide the following details?

        1. The version of InDesign you're using.
        2. The details of your operating system (Mac or Windows and the version).
        3. Since when have you been experiencing this issue?
        4. If possible, could you share the screen recording you mentioned? It would help us better understand the issue and provide a more accurate solution.

        Looking forward to your response!

         

        Best,
        Abhishek Rao

        D
        defaultf0sc80f1f2frAuthor
        Participant
        December 3, 2024

        Thanks for your reply!

        1. Version 20.0.1

        2. Macbook Pro M1 Sonoma 14.6.1

        3. I first noticed a few months ago I would say. Maybe over the Summer.

        4. Screen recording attached

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