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Indesign non si apre

New Here ,
Sep 20, 2023 Sep 20, 2023

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Il programma improvvisamente ha smesso di aprire, per aprirlo è necessario disinstallarlo e reinstallarlo nuovamente. 

In teoria la versione è compatibile con il mio macbook

- Indesign versione 18.5 (Apple silicon/Intel)

- Macbook Pro con Apple M2, 8 GB, MacOS 13.0

 

Una volta chiuso il prgramma o spento il pc non mi è più possibile riaprirlo

TOPICS
Feature request , How to , Performance , Publish online

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Community Expert ,
Sep 20, 2023 Sep 20, 2023

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update to the latest macOS version - it solved the issue for many users.

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New Here ,
Sep 25, 2023 Sep 25, 2023

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Non mi risultano aggiornamenti macOS disponibili, i problema è ancora presente a distanza di giorni

 

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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you mentioned you're running macOS 13.0. the latest version is 13.6.

 

you don't see any updates in System Settings > General > Software Update?

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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Try resetting the InDesign preferences back to the factory defaults to see if that resolves the issue:

1) Close InDesign
2) Double-click on the Adobe InDesign's icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue box appears, asking you “Delete InDesign Preference Files?” Click Yes.

(If you don't see the question do it again.

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New Here ,
Dec 20, 2023 Dec 20, 2023

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With this trick it works but just for one time...

Every time I need to open the program I have to do the same keys combination (CTL+OPT+Shift)!

Why?

 

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Guest
Sep 25, 2023 Sep 25, 2023

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I don't know what version of InDesign 2023 is unaffected. If InDesign 2022 is good enough for you: Install InDesign v17.4. That is the only version of InDesign 2022 that will work. Nothing newer, nothing older.

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Community Expert ,
Sep 25, 2023 Sep 25, 2023

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How much spare hard disk capacity do you have?

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