InDesign Not Recognizing the Control Key? (CTRL+D Stopped Working)

[Sarahfelldown]

The rest of the marketing department and I noticed that the CTRL+D shortcut stopped working over the weekend. Someone exported all their shortcuts and said CTRL+D was no longer there. Ok, but we should then be able to set that as a shortcut manually right? But when I got to the Keyboard Shortcuts settings and try to set the custom shortcut, it doesn't work. It's like InDesign doesn't recognize the Control key, but if I input SHIFT+CTRL+D it does (though that shortcut is already assigned to something else).

Someone else on the team is saying it looks like Adobe removed "Place" from even being an option anymore.

Can anyone help? We all use CTRL+D to place images in frames A LOT and none of us has had any luck Googling a solution.

[Joel Cherney]

I'd suspect that you all had a software update on something third-party and entirely unrelated to Adobe products.  Googling "lost control d shortcut" without reference to InDesign shows me a bunch of threads about WebEx and the new keyboard shortcut for "Decline Call." Could easily be something else, but it's unlikely that you're going to find the solution anywhere within InDesign. 

[Steve Werner · Accepted solution]

I suspect that @Joel Cherney is correct.

One way to see if another piece of software is "stealing" your shortcuts: Quit out InDesign. Restart the computer using the Windows feature for not starting applications or extensions automatically. Open InDesign before any other applications and see if Ctrl-D works again. If it does, then some other piece of software is "grabbing" it first. Then you need to begin hunting.

[DreamResorts]

Literally having the same issue where Ctrl D doesn't work in both InDesign and Photoshop what I have discovered is that if I open only those two programmes on my machine, the shortcut works. However, the minute I start opening other programmes on my machine, it just stops working.