Indesign on Windows 11
unable to start Indesign in windows 11. Serious problem that denies access to preferences. Not only Indesign ... also Illustrator and Photoshop. All the other applications work fine. I contacted support, but they don't have effective solutions. For the moment they made me reinstall windows 3 times and cleanup Install at least 11 times. Can anyone suggest? But only Adobe has preference issues ... no other application does that.
They tell me to downgrade ... which is not a solution, but another problem.
Perhaps more honest to say "not compatible with Windows 11" than to charge me for software that I cannot use.
Monday they call me. For the moment the technicians have tried as they could ... some were very combative and did not give up. After many attempts, however, I learned to recognize the "cloned" operations that could not give any results. I told them: "just create problems on my PC ... update the suite !!!"
I also wrote to Microsoft. I can't believe they don't know the problem, but sure, they can't force a customer to do such intrusive and detailed interventions for every software installed, when any other software installs and works - but it costs a lot less.
For me it is a detriment not to be able to work and it is also a detriment to have to contact the technical service to open an application. I have been wasting time on useless operations for several days. I hope that someone who reads has new solutions. Cleanup Tool doesn't fix ... but to date, I haven't found anyone who understood the situation.
I open Indesign and get two "access denied" messages in a row and after that a third message with two buttons one of which is a link to fix the problem (but those instructions don't really fix anything).
Acrobat DC works flawlessly. The other important applications do nothing.
