Indesign on Windows 11

[stefanofe]

unable to start Indesign in windows 11. Serious problem that denies access to preferences. Not only Indesign ... also Illustrator and Photoshop. All the other applications work fine. I contacted support, but they don't have effective solutions. For the moment they made me reinstall windows 3 times and cleanup Install at least 11 times. Can anyone suggest? But only Adobe has preference issues ... no other application does that.
They tell me to downgrade ... which is not a solution, but another problem.
Perhaps more honest to say "not compatible with Windows 11" than to charge me for software that I cannot use.

Monday they call me. For the moment the technicians have tried as they could ... some were very combative and did not give up. After many attempts, however, I learned to recognize the "cloned" operations that could not give any results. I told them: "just create problems on my PC ... update the suite !!!"
I also wrote to Microsoft. I can't believe they don't know the problem, but sure, they can't force a customer to do such intrusive and detailed interventions for every software installed, when any other software installs and works - but it costs a lot less.
For me it is a detriment not to be able to work and it is also a detriment to have to contact the technical service to open an application. I have been wasting time on useless operations for several days. I hope that someone who reads has new solutions. Cleanup Tool doesn't fix ... but to date, I haven't found anyone who understood the situation.
I open Indesign and get two "access denied" messages in a row and after that a third message with two buttons one of which is a link to fix the problem (but those instructions don't really fix anything).
Acrobat DC works flawlessly. The other important applications do nothing.

[BobLevine]

Yours is the first complaint I've seen about current versions of InDesign on Windows 11. While it does nothing to help you, you're going to have to understand that whatever this is, is very unique to your situation. I have InDesign 2021 and 2022 running flawlessly here on a home built machine and my laptop.

A search of this forum will yield no results similar to yours. In fact, the majority of the complaints I'm seeing are for M1 Macs.

If you want us to even begin to guess, you're going to have to supply more information:

What exact version of InDesign? Do you have any third party antivirus installed? Third part InDesign plugins?

What are your system specs? Processor? RAM? HD space?

Do you have full admin privileges?

[James Gifford—NitroPress]

Ditto; I upgraded to Win11 and have no complaints about any application function or performance. I suspect the real problem lies elsewhere and might even persist with a rollback to Win10.

(I am massively PO'ed that the taskbar is now locked in one position, a little crypto-update of which I found no mention before upgrading and on which MS remains stubbornly silent...)

[BobLevine]

Doesn't bother me, but I know many others not happy about it. Microsoft seems to be listening, though.

Windows 11 could finally be worth upgrading to - thanks to big taskbar update (windowslatest.com)

There's also this: Stardock Start11: Restore the Classic Start Menu in Windows 10 and 11.

[James Gifford—NitroPress]

Thanks, but all of those are slightly wide of the mark. More Win11 users are upset at the changes to the Start Menu, which is a Win feature I've never found any use for. (Huge acreage for icons and a configurable task bar do it for me). There are lots of fixes out there — that either replace the start menu with one of these mods, or elaborately tell people how to change the task bar icons from centered to old-school left. (Using one personalization checkbox.)

But the taskbar itself, instead of being able to stick to any side of any monitor, is now fixed at the bottom of the main menu only... unless you apply a registry hack or use one of the mod tools to stick it to the top of the main menu. That's the full range of options. (You supposedly can hack it to one side or the other, but with broken functionality; I haven't been successful at that.)

There is much discussion of this specific issue — MS removing a very useful customization feature that's been around for at least 10 years — but MS itself remains absolutely silent. Even in the MS forums that are well-tracked by MS reps, I haven't found a single company comment. And it's obviously harder to fix than just swapping in a different desktop component, since none of the mod makers have fixed it.

Since I've kept my taskbar on the far left edge of a left-side monitor for a decade, having it irretrievably stuck to the top of my main (don't ask) is a real productivty damper. It's irritating because I did do my homework — in depth — before allowing the Win11 update, and this was never mentioned in any of the long tech-spert writeups. Just... SURPRISE!

—

[BobLevine]

I'm not going to go digging for past articles but it was mentioned quite a bit before it was released. I put my laptop into the Insiders program to test it before launch.

[Bevi Chagnon - PubCom.com]

Also running 3 windows computers with Windows 11 and several versions of InDesign.

No problems with InDesign whatsoever.

@stefanofe, I don't recall any posts here in the forums about problems running InDesign in Windows 11.  This doesn't mean I think the problems don't exist on your system, but as Bob Levine noted, it indicates that they are specific to your system.

I encourage you to give us more details about your system's specs. There might be something there that might be hanging up your system.

[stefanofe]

ok

Intel® Core™ i9-9900K CPU @ 3.60GHz

NVIDIA Quadro RTX 4000

USB Audio Device

NVIDIA High Definition Audio

Sonic Studio Virtual Mixer

Realtek High Definition Audio

NETWORKING E I/O

Marvell AQC111C 5GbE connection

Intel® Ethernet Connection (7) I219-V

Intel® Wireless-AC 9560 160MHz

Bluetooth Device (Personal Area Network)

Intel® Wireless Bluetooth®

64 GB

STORAGE

Intel Raid 1 Volume

TOSHIBA HDWF180

Microsoft Administrator Account

[stefanofe]

I forgot to say. Antivirus is Microsoft and I use Suitcase Fusion. I also tried uninstalling this program to see if it started Indesign or any other Adobe program. Maybe you're right... problem only on my pc and only with Adobe - a very targeted problem to a single user with a single software house ... (no I don't think it can be so... I say not very serious)

[Dave Creamer of IDEAS]

Unfortunately, you may have to start from scratch. 

Make sure all your files are backed up (I keep mine on separate internal drives and the cloud).

Reformat and restore Windows.

Reinstall all your software fresh.

Be sure to deactivate any software that needs it. (Won't be a problem with Adobe CC.)

[BobLevine]

There's something here that doesn't sit right with me, David.

The OP says that Windows has been re-installed three times. 

[Dave Creamer of IDEAS]

I was thinking it might have been one of the repair options where Windows doesn't completely reformat. I mean a complete reformat and totally from scratch. The OP needs to make sure that the Windows OS installer is on a partition or available another way. 

Of course, I would want to make sure my NVIDIA drivers are completely up to date first, use Adobe CC Cleaner, etc. before undertaking a drastic move. However, most computers get by on just the Creative Cloud and Microsoft Office, so it might not be that bad. (Mine just has a LOT of other software on it...)

[Geоrge]

>> Microsoft Administrator Account

What about to create new user with administrator rights and reinstall with this user? 

[stefanofe]

now I have done. Maybe you are right. This is a guess ... I had already created an alternate user the first time, but it got worse over time. I am convinced that the problem was in Adobe - because only those applications did not work, while the rest always worked fine.
But useless discussion ... I formatted and reinstalled everything. Without formatting I would have continued as a loop.

[Peter Spier]

Just for fun, if you continue to have problems, I would try disabling Suitcase Fusion so it does not run. Things may have changed, but there is a long history of trouble there.

[BobLevine]

I used to depend on it but not anymore. There's enough capability built into the O/S and with Adobe Fonts to eliminate the need.

[Staci Howie]

I have the exact same problem using a laptop running Windows 11 purchased in November 2021.

Fortunately, I also have a 2017 laptop which I was able to use as a stop gap measure.

It was suggested today that downgrade to Windows 10 from Windows 11 on my newer laptop... How about I suggest that Adobe and Microsoft get together abou these things ...

And NEVER SHOULD Adobe support personnel assume that a problem is a single isolated incident. I was just too busy last month trying to meet a deadline to pay rent to bother with reporting on the matter previously.

[James Gifford—NitroPress]

Well, this is two (total) reports of ID not working on Win11, against some significantly larger number reports of it working fine on the new release, and inferences of many more.

If it were a systemic problem, we might expect... a few more?

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[BobLevine]

As I mentioned on the original post, there is no systemic problem with InDesign and Windows 11. In fact, of all the issues posted here, the fewest seem to be on that operating system.

You've given us no system details at all and you've provided nothing as far as the actual issue. If you want help, I suggest starting a new discussion with full details on the system and what errors and issues you're having.

[Said2544607690lo]

There are clearly 'systemic' problems which is why so many people are complaining - and you can add me to the growing list - about Indesign crashing the moment you attempt to open it on Windows 11.

Oh, and for your reference, as Adobe is clearly so institutional arrogant that it believes it is entitled to blame users of its solutions for its incompetencies, I define 'systemic' incompatibilities as ones deriving from incompatibilities between your software and the operating system.

Wouldn't it be easier if your company just solved what is clearly a major issue!

[James Gifford—NitroPress]

Yes, the many thousands of us using CC on Win 11 without problems clearly have attitude issues.

Good luck sorting out your troubles on your own. You seem to have a good handle on them.

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[BobLevine]

If you have a problem, start a new discussion with actual details and someone will try to help. OTOH, if you just came to rant I hope feel better.

This discussion has clearly run its course and I'm locking it.