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Indesign online publishing - music not playing

Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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I've published an Indesign online document, but the soundtrack I have set up to play with the title page isn't playing on other PCs (yet it is playing on my mac). They are running Windows. Can anyone tell me why this is happening and how I fix it?

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correct answers 1 Correct answer

Community Expert , Oct 27, 2020 Oct 27, 2020
Many browser will not allow audio or video to autoplay. There is nothing you can do about that.

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Community Beginner ,
Oct 26, 2020 Oct 26, 2020

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They will be using Microsoft Edge to view

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Community Expert ,
Oct 27, 2020 Oct 27, 2020

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Many browser will not allow audio or video to autoplay. There is nothing you can do about that.

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Community Beginner ,
Oct 28, 2020 Oct 28, 2020

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So disappointing Adobe haven't worked this out! Thanks for your reply Bob. 

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Community Expert ,
Oct 28, 2020 Oct 28, 2020

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I'm more than happy to criticize Adobe when it's warranted but to repeat what I already said...this a browser issue. And to be perfectly frank autoplaying audio or video is a god-awful thing to do. STOP!

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Contributor ,
Apr 28, 2023 Apr 28, 2023

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Hi Bob,

I've setup a very small sound to play off a button amongst several animations. For some reasons in the Epub it plays, but in the browser (Safari, Chrome), it doesn't play.  Does this mean even off buttons, sound doesn't play?

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