Skip to main content
A
Andreas31795756unm3
Participant
August 22, 2023
Answered

InDesign opens files randomly in read-only

  • August 22, 2023
  • 2 replies
  • 5646 views

Hello ladys and gentleman,

 

I have a problem with a user which is trying to open InDesign files but it randomly opens in "read-only" mode. Sometimes she closes the file, opens it again and it works normally. I have read a solution for Mac users but has anyone solutions for Windows 11 users?

The files are located on a network drive.

This unusual behavior is going on for 2-3 weeks now.

 

Thanks and best regards,

 

Andreas

    Correct answer Andreas31795756unm3

    Hi All,

     

    I told the user to do following steps which I saw in another discussion:

    • Disable Preview Pane in Explorer- >View-> Preview Pane.
    • Close InDesign, Restart the system

    It`s an official workaround from Adobe but the user had no problems the whole day.

    I had not changed the folder permissions.

     

    Best regards,

     

    Andreas

    2 replies

    J E L
    Community Expert
    J E LCommunity Expert
    Community Expert
    August 22, 2023

    Hi @Andreas31795756unm3, on the network drive, find the folder where the InDesign files are stored. Right-click on the folder and select Properties at the bottom of the list. Uncheck “Read-only” if it is selected. You can do the same for the individual .indd file. Also, sometimes if the file has been opened by another user on the network and hasn't been closed down properly or fully, the file will show up for a subsequent user as Read-only. Let us know how it's going!

     

    A
    Andreas31795756unm3Author
    Participant
    August 23, 2023

    Hi @J E L ,

     

    I checked the properties of the folder. Since it´s updated to Win11 there is a (-) in the read-only checkbox. Must be new to Win11. I will ask the user to check when I remove the (-). 

    Thanks for the quick answer. I will keep you informed.

     

    Best regards,

     

    Andreas 

     

    J
    Jason22629090wavy
    Participating Frequently
    September 26, 2023

    Thanks for your help everyone. Great community 🙂


    File Explorer Preview Pane did not work for me. What did work was I had to log out of creative cloud and indesign. Restart my work desktop and log back into creative cloud and indesign and all things back to normal

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    August 22, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.



    <"moved from using the community bugs">
      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices