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Indesign Performance is poor!

Explorer ,
Nov 02, 2022 Nov 02, 2022

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Sorry guys but you really know how to interrupt a working day.

The 18.0 Version is really slow, zoom & hand, rulers work sometimes - sometimes not. The whole interface is like a hick-up.

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correct answers 1 Correct answer

Explorer , Nov 03, 2022 Nov 03, 2022

i just deleated the whole programme and reinstalled. Now it works and i "only" have to recover my short-cuts.

Cheerio. Seb

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Hello

 

We are users like yourself and most of us had not had this issue -if it was so, the forum would be flooded with similar issues. 

 

I understand you're frustrated. 

 

Can you tell us your OS and your system specs.

Also any other information - how is it slow - or just generally.

 

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

 

 

--

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

----

You can also install a previous version of INDesign

https://helpx.adobe.com/download-install/using/install-previous-version.html

 

 

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Explorer ,
Nov 02, 2022 Nov 02, 2022

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Hi,

here my specs:

OS Monterey 12.5.1
Apple M1 Pro

32GB Workspace

 

When i want to scroll between pages, only the rulers move, but the pages freeze. Same when i try to choose pages via pages-window: nothing happens for about 30 sec. The document I'm working on has 17MB/108 pages.
Thank you for the resetting-advice - i'll gonna check is.

 

best regards

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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Ok - let us know how you get on. 

 

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Community Expert ,
Nov 02, 2022 Nov 02, 2022

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If it is just this document that is slow to respond then there is a good chance that it is corrupted. Exporting to IDML and then resaving it back to INDD would help remove the corruption, you could try that as well

-Manan

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Explorer ,
Nov 03, 2022 Nov 03, 2022

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Hi there,

the document is fine. The reset helped a bit and i can work with it for now, but the response is still far away fom fluid as there are kind of hick-ups and short cuts like Shift-page up need about 20sec. Think i reinstall later that day.. Thank you very much for your support! - Seb

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Hey

 

If you go to Preferences and turn off GPU performance - does it improve?

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Explorer ,
Nov 03, 2022 Nov 03, 2022

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nope. i did that already yesterday. But'll have a look where i can improve the performance further more.  

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Hi @sebastiang21722535,

If you are going to try reinstall, then use the Creative Cloud Cleaner Tool for unistallation and then install the application on a clean computer.

-Manan

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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LATEST

I totally agree with Eugene who gave you so many solutions, surely one of them should help.

Lee- Graphic Designer, Print Specialist, Photographer

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New Here ,
Nov 03, 2022 Nov 03, 2022

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I totally agree with you. I have the same problem. Very irritating and frustrating. 

Thank you.

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Community Expert ,
Nov 03, 2022 Nov 03, 2022

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Can you please start up in Safe Mode and see if the issue persists.

If it is not persisting there is a 3rd party app causing an issue.

 

Thanks

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Explorer ,
Nov 03, 2022 Nov 03, 2022

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i just deleated the whole programme and reinstalled. Now it works and i "only" have to recover my short-cuts.

Cheerio. Seb

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