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sebastiang21722535
Known Participant
November 2, 2022
Question

Indesign Performance is poor!

  • November 2, 2022
  • 4 replies
  • 877 views

Sorry guys but you really know how to interrupt a working day.

The 18.0 Version is really slow, zoom & hand, rulers work sometimes - sometimes not. The whole interface is like a hick-up.

    This topic has been closed for replies.

    4 replies

    Willi Adelberger
    Community Expert
    Willi AdelbergerCommunity Expert
    Community Expert
    December 8, 2022

    I am suffering the same problem. As far as I see it is connected to the latest DropBox update in my case. But I am not sure. Activity Montor shows, that my computer is blocked by dropbox activities.

      S
      sebastiang21722535Author
      Known Participant
      December 8, 2022

      hi there,

      i don't work with dropbox, so maybe it's anouther issue with similar results?
      Our complete IT is sick and suffering a lack of employes, so it'l take a while until i get my CreativeCloudCleaner installed (as i haven't got any insatllation rights...aaarg..) and will be able to go further steps as Eugene told me to do. I'll keep you updated.

      E
      Community Expert
      Eugene TysonCommunity Expert
      Community Expert
      November 3, 2022

      Can you please start up in Safe Mode and see if the issue persists.

      If it is not persisting there is a 3rd party app causing an issue.

       

      Thanks

      S
      sebastiang21722535Author
      Known Participant
      November 3, 2022

      i just deleated the whole programme and reinstalled. Now it works and i "only" have to recover my short-cuts.

      Cheerio. Seb

      S
      sebastiang21722535Author
      Known Participant
      December 8, 2022

      little update - the errors are back haha.

      K
      kbs22
      Participant
      November 3, 2022

      I totally agree with you. I have the same problem. Very irritating and frustrating. 

      Thank you.
      E
      Community Expert
      Eugene TysonCommunity Expert
      Community Expert
      November 2, 2022

      Hello

       

      We are users like yourself and most of us had not had this issue -if it was so, the forum would be flooded with similar issues. 

       

      I understand you're frustrated. 

       

      Can you tell us your OS and your system specs.

      Also any other information - how is it slow - or just generally.

       

      Try resetting your preferences:
      The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
      Further info and instructions here if needed:
      https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

       

       

      --

      Reinstalling rarely fixes everything - you can do a complete reinstall using the
      Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

       

       

      ----

      You can also install a previous version of INDesign

      https://helpx.adobe.com/download-install/using/install-previous-version.html

       

       

        S
        sebastiang21722535Author
        Known Participant
        November 2, 2022

        Hi,

        here my specs:

        OS Monterey 12.5.1
        Apple M1 Pro

        32GB Workspace

         

        When i want to scroll between pages, only the rulers move, but the pages freeze. Same when i try to choose pages via pages-window: nothing happens for about 30 sec. The document I'm working on has 17MB/108 pages.
        Thank you for the resetting-advice - i'll gonna check is.

         

        best regards

        E
        Community Expert
        Eugene TysonCommunity Expert
        Community Expert
        November 2, 2022

        Ok - let us know how you get on. 

         

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