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Participant
September 29, 2020
Question

InDesign, Photoshop and Premier Pro crashes when activating Fonts from Fontbase

  • September 29, 2020
  • 2 replies
  • 602 views

Dear Support,

Even I'm facing an issue while installing fonts. I use Fontbase (2.13.2) free version, and it pretty much works fine. When I activate one of my fonts from the local repository using fontbase most of the programs (Photoshop, InDesign PremierPro)  crashes. I have noticed Illustrator doesn't crash, just these three as I always use the above 4 apps. Something is term=billiy wrong.

 

I'm on Mac with OS Catalina 10.15.7 and all the latest Adobe CC

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2 replies

Srishti Bali
Community Manager
Community Manager
October 2, 2020

Hi there,

 

Sorry about the crashing! I understand that's really frustrating. Are these applications up to date?

 

You may try the steps shared on this help article and share your observations with us. We’re here to help! 

 

Regards,

Srishti

 

 

Altaf0101Author
Participant
November 22, 2020

All my apps are up to date, it's on auto-update mode. I checked those articles nothing could solve it. I cant remove Fontbase, and Adobe Font Kit isn't feature-rich, I cant upload one by one font there. 

kglad
Community Expert
Community Expert
October 1, 2020

you may have a corrupt cached adobe font.  clear fontbase's cache.

Altaf0101Author
Participant
November 22, 2020

I cleared the font cache still no solution.