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Participating Frequently
August 20, 2024
Question

InDesign Placing JPGs and PNGs Turn out Blurry Now

  • August 20, 2024
  • 4 replies
  • 998 views

Hi Everyone, 

I dont know where the disconnect is happening in InDesign 2024 new update - but whenever I place logo pngs that were perfect in previous versions of indesign, they place blurry & pixelated as if the link were broken. I guarantee links are correct, high quality display is selected - and the image files were placing perfectly before. Is anyone else experiencing this issue in InDesign? 

 

While Im on the topic, when I export jpgs and pngs from InDesign as well - they export low quality at Max 300 ppi - and I was told I have to now export at 2400ppi (which makes the file huge and unable to use on some platforms). 

This topic has been closed for replies.

4 replies

Participating Frequently
August 28, 2024

UPDATE: Old InDesign and Illustrator files look blurry even though all elements are linked properly. 

Elements were all high res, not showing any issues when exporting and setting at high quality display. 

Now they're blurry/ 

Abhishek Rao
Community Manager
Community Manager
August 28, 2024

Hi @Maria29016275ny7l,

 

I’m sorry to hear about the blurry display of your old InDesign and Illustrator files. To help pinpoint the issue, could you please provide the following details:

1. What version of InDesign are you using?
2. What is your operating system (OS) and its version?
3. Is this blurriness happening with all your files or just specific ones?

If it’s just a specific file, could you share the file with us so we can take a closer look? 

 

We’re here to help. 

 

Thank you, 
Abhishek

Barb Binder
Community Expert
Community Expert
August 21, 2024

Hi Maria:

 

Where exactly did you set high quality display? You will find it in Preferences > Display Performance, Object > Display Performance and View > Display Performance. It makes a difference where you change it. Also, are Object Level Overrides enabled?

 

To attack this from two angles, can you please select one of the blurry image and show us the Actual PPI and Effective PPI values in Windows > Links?

 

~Barb

~Barb at Rocky Mountain Training
Participating Frequently
August 21, 2024

Hi Barb, 

 

I did all the above and the logo still appears blurry. Here is a screenshot of the actual and effective ppi values 

 

leo.r
Community Expert
Community Expert
August 21, 2024

And does this image appear differently when you view it in Photoshop at 100%?

Robert at ID-Tasker
Legend
August 20, 2024

@Maria29016275ny7l

 

What is your Display Performance Setting:

 

https://helpx.adobe.com/uk/indesign/kb/fix-image-display-performance.html#:~:text=Select%20Edit%20%3E%20Preferences%20%3E%20Display%20Performance,High%20Quality%20for%20Default%20View.

 

Maybe after an update it switched to Typical?

 

Maybe your preferences got / were corrupted - and even when you have things set correctly - InDesign ignores it - could you please reset your preferences?

 

leo.r
Community Expert
Community Expert
August 20, 2024
quote

they export low quality at Max 300 ppi - and I was told I have to now export at 2400ppi (which makes the file huge and unable to use on some platforms). 


By @Maria29016275ny7l

 

The part about "2400 ppi" is totally wrong and doesn't make any sense. Are you sure they weren't referring to pixel dimensions? In any case, you don't need 2400 ppi under any circumstances. Other than that, we need to know the final purpose of the images you export from InDesign: print, web, etc.

Participating Frequently
August 21, 2024

I spoke to an adobe rep that informed me to do 2400 ppi instead of 300 ppi - and if I were to do 300 ppi to just "not zoom in" so that we dont see the pixelation. I unfortunately cannot do that for the company I work with. We use images for print, social, and our website. 

 

For print, the images are fine as long as I place eps files instead of placing jpgs - which makes it difficult when working with other company logos that we only have the jpgs/pngs for. Another "work around" the adobe rep told me - but is not feasible when we've been placing jpgs/pngs of logos or elements like flaticon.com png icons - and they're now appearing blurry

leo.r
Community Expert
Community Expert
August 21, 2024
quote

I spoke to an adobe rep that informed me to do 2400 ppi instead of 300 ppi

By @Maria29016275ny7l

 

This was either ill-conceived advice or a misunderstanding. You can safely discard it.

 

For high-quality print, you don't need an image resolution over 300 ppi (there are some exceptions to this rule, but at this point you don't need to worry about them to avoid further confusion).