InDesign Preflight Panel not showing Error-List

[KMH18437]

Hi!

I am using InDesign V 16.4 and the Preflight Panel is not working properly.

I am getting the red sign, that there are errors (like overset text, which I know), but if I want to open the list of errors, the panel doesn't show anything.

Restarting did not change anything and there is no update availible currently on my MacBook Version 11.5

Is anyone else experiencing this problem? And found a solution for it?

I can export the Error List as a PDF to see the error

[Eugene Tyson · Accepted solution]

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

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You can always try the creative cloud cleaner tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Report a bug

https://www.adobe.com/products/wishform.html

[KMH18437]

Hi! Thank you, resetting helped to solve the issue.

[Peter Spier]

In addition to what Eugene suggested, doe it make a differnce if you change or update the workspace?

[Ashutosh_Mishra]

Hi there,

Sorry to hear about your experience. I hope your issue is resolved now.

If you still have issues, in addition to the suggestions given earlier, you may try the troubleshooting steps suggested on this community post & let us know if they help.

Regards,

Ashutosh