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O
OttoSave
Participant
July 30, 2017
Answered

InDesign - Presentation View not working?

  • July 30, 2017
  • 4 replies
  • 3116 views

Hi All!

Has anyone else had this issue? When I'm in InDesign, I frequently like to review my project using the Presentation view (Shift + W) or (View > Screen Mode > Presentation). My work PC has never had an issue. I can scroll forward and backward just fine once in that view. Unfortunately, at home, I'm on a MBP, and it seems to be glitchy (not saying it's a Mac VS PC issue ), but on my personal computer, in Presentation View, pages will freeze, skip, and I cannot move backwards and forwards swiftly.

Any and all help is much appreciated! Not the end of the world, but one of those... annoyances that I can't seem to work around.

Thanks!

This topic has been closed for replies.
Correct answer Katie Houghton

Hi there,

Since this didn't get fixed even by re-installation and using a new user account, I believe this could be a hardware issue.

Regards,

Om


Yes. I agree. Again there are some InDesign issues documented under Apple (look at response earlier). Sierra seems to have introduced issues in older hardware across the board... not just with Adobe. It is important you document this with Adobe. Include the model of your computer as well as the exact version of Adobe and the Apple system you are running.

You can log, track, and even vote on new features or bugs on https://indesign.uservoice.com/

Short term fix is to live with it, back date your system, or update your hardware.

4 replies

P
paul_crsa
Participant
February 19, 2021

I have this same issue EXCEPT backwards. Preview works perfectly on my mac, always has. But my Windows work computer, nope. it trys to go into presentation mode but the rulers and workspaces are still there so I cant see it. So annoying. I am on CC and up to date.

Om Nath Jha
Om Nath Jha
Legend
August 1, 2017

Hi there,

I checked and was not able to reproduce the same at our end. Would you mind testing as suggested in the previous post? Do share your findings.

Regards,

Om

O
OttoSaveAuthor
Participant
August 3, 2017

I've tried signing on under another account and the problem still persists. I have also removed all the Creative Cloud programs and reinstalled. Did not resolve.

Any other suggestions? Or are we thinking this is a hardware issue?

Om Nath Jha
Om Nath Jha
Legend
August 3, 2017

Hi there,

Since this didn't get fixed even by re-installation and using a new user account, I believe this could be a hardware issue.

Regards,

Om

K
Katie Houghton
Inspiring
July 30, 2017

Reset your preferences.

O
OttoSaveAuthor
Participant
July 30, 2017

Reset preferences (by closing program, restarting, and pressing "CTRL+OPT+CMMD+SHFT").

Issue is still happening. Thanks for the suggestion!

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
July 30, 2017

What version of InDesign? What version of Mac OS?

O
OttoSaveAuthor
Participant
July 30, 2017

Mac OS: Siera 10.12.5

InDesign: current Adobe Creative Cloud, last update 07/09/17

BobLevine
Community Expert
BobLevineCommunity Expert
Community Expert
July 31, 2017

There is a new Sierra update 10.12.6

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