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InDesign Publish online: Pictures are blurry / pixelated

Community Beginner ,
Feb 17, 2017 Feb 17, 2017

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I've tried the Publish Online Feature and it worked nice (Text only Document) for me but later this day I've tried it again but the pictures were blurry.

tired out all kinds of picture format and quality etc. in the advaced tab of publish online… No difference

Would be a cool Feature, easier than sending a PDF to customers but with that bug.. Impossible.

I hope Adobe will fix that bug in 2017.1 but if someone here has a solution for that it would be even better

Thanks!

Jona

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Advisor ,
Feb 17, 2017 Feb 17, 2017

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Try setting higher resolution or change to JPEG or PNG in Object > Object Export Options. See more in this article: https://indesignsecrets.com/controlling-publish-online-image-resolution.php

Hope that helps.

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Community Beginner ,
Mar 20, 2017 Mar 20, 2017

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Tested everything.. Doesn't work for me 😕

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Community Expert ,
Mar 21, 2017 Mar 21, 2017

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Did you change the Object Export Option also in the Object Styles?

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New Here ,
Jul 14, 2020 Jul 14, 2020

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Question.  After following these steps the pictures that were once blurry came out beautifully.  However, it caused another issue.  It creates a white box around the object when published.  I assume it is because it took about the transparency.  Is there another way of making the pictures come out clear without rasterizing them? 

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New Here ,
Feb 09, 2024 Feb 09, 2024

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Hello, 
This works for me, but I have a document with a LOT of images in and it would be better if there was a way to do this on mass! So, I just wanted to know if your question above was resolved? 

Thanks!

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Advisor ,
Mar 20, 2017 Mar 20, 2017

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Can you post a link to a Publish Online page with an example of the blurry images?

Possible to message me with one of the problem image files?

Hard to troubleshoot further without seeing the actual example.

Thanks, --db

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New Here ,
Feb 05, 2018 Feb 05, 2018

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I had the same issue because the Link was not updated. Try to check in your Links palette if there is the exclamation mark and in case, select the item and refresh it.

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Community Beginner ,
Mar 15, 2018 Mar 15, 2018

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Check to see if the image frame and the image itself are both scaled. I had the same issue where the frame was at about 10% and the image was scaled inside it. I think this only occurs if you use the 'Adjust Scaling Percentage' preference.

'Redefine scaling as 100%' will fix the problem. This is hidden in the fly-out menu of the Object palette or Control palette.

Looks like someone on the 'Publish Online' team didn't do the maths correctly.

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Advisor ,
Mar 16, 2018 Mar 16, 2018

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Some images can be improved by going to Object menu > Object Export Options > EPUB and HTML tab. Set "Rasterize Container" to a higher resolution. Good write up on this here: https://indesignsecrets.com/controlling-publish-online-image-resolution.php

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Advisor ,
Mar 16, 2018 Mar 16, 2018

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Sorry, just caught I had already suggested this, and it apparently didn't work for you.

I did have a case recently where I wasn't happy with the image quality and I published the project at 144 HiDPI in the Advanced Options of the Publish Online dialog. It helped improve the quality and it was acceptable.

I don't like to use this option, especially on bigger docs with a lot of interactivity as it can interfere. But in my case it was largely a slideshow of images and worked fine.

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Explorer ,
Mar 16, 2018 Mar 16, 2018

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What is the initial resolution of the images? Have you considered observing the actual resolution and effective resolution of your images in the Links panel?

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New Here ,
Sep 30, 2024 Sep 30, 2024

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I know this is an old thread but hoping someone might answer! Adjusting the Object Export Options works for me but that would mean me having to manually do this for every image in a 100 page document! Is there not a way to set this for all images across the doc? 

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New Here ,
Sep 30, 2024 Sep 30, 2024

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All the links in my Published Online document are pixelated even after adjusting the settings. I read on a forum about changing the Object Export Options which worked brilliantly – but I have 235 links in my document! Is there a way I can do this for all the links in the document, rather than having to change the Object Export setting manually for every single link? 

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Adobe Employee ,
Sep 30, 2024 Sep 30, 2024

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Hi @jessican41366163,

 

I understand adjusting settings for 235 links can be time-consuming! You can change the Object Export Options for all links at once:

1. Select all objects in your document with "Ctrl + A" (Windows) or "Command + A" (Mac).
2. Right-click a selected object and choose "Object Export Options".
3. Adjust your settings in the dialog box and click OK.

 

This shall save you a lot of time! If you have any more questions, feel free to ask!

 

Best,  
Abhishek Rao

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New Here ,
Oct 01, 2024 Oct 01, 2024

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Thanks so much for your response!
 
I thought we'd be onto something but unfortunately Command + A only selects all items on the spread. If I go to Layers tab and 'select all objects on layer' the same thing happens – only all objects on the spread can be selected at once, not across the doc...

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New Here ,
Oct 01, 2024 Oct 01, 2024

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I thought to hell with it I'll just go through it manually, but the Export Options method doesn't actually work in all cases. In the sense that if I set the export options to Rasterize Container, it give the object a white background which is not helpful at all. Why am I spending all this money on Adobe when it seems to difficult to do simple tasks.

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Community Expert ,
Sep 30, 2024 Sep 30, 2024

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The number of links shouldn't affect if they will work if they've been set up correctly.

You can adjust the quality of the images in Image Quality under the Advance Tab. 

Screenshot 2024-09-30 at 20.45.14.png 

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New Here ,
Oct 01, 2024 Oct 01, 2024

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Thanks but I've tried that and it doesnt help much unfortunately. I have never had a problem publishing this exact document before... Seems to be some kind of bug? 

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Adobe Employee ,
Oct 01, 2024 Oct 01, 2024

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Hi @jessican41366163,

 

I understand how frustrating this must be, especially when you're trying to streamline your workflow with so many links. To help identify the issue, could you share the Publish Online link from your old document and the link for the new one? This will allow us to compare the differences and find a better solution.

 

Regarding the Object Export Options, to avoid the white background when using "Rasterize Container," try selecting "Preserve Appearance from Layout" instead. This should help maintain the visual integrity of your links without introducing unwanted backgrounds.

 

I’m here to assist you further, so please don’t hesitate to reach out!

 

Best,  
Abhishek Rao

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