Indesign Publish online window tab not working

Forum|Forum|4 years ago
September 14, 2021
2 replies
111 views

Hi,

as you can see in the attached, when I'm trying to publish online in indesign the window just show a white empty tab and doesn't show the buttons whatsoever. Tried doing a restart and already reinstalled the program, still the same, I even try disconnecting from our VPN hoping that would help but still the same! any ideas?

This topic has been closed for replies.

Ashutosh_Mishra

Inspiring

Hi there,

Sorry to hear about your experience. In addition to the suggestions given by Eugene, you may try following this troubleshooting steps suggested on this community post & let us know if they help.

Regards,

Ashutosh

E

Eugene Tyson

Community Expert

Try resetting your preferences:
The easiest way to reset everything is to delete the InDesign preferences: as soon as InDesign starts to boot hold down Shift, Alt, Ctrl (and Apple/Cmd if working on a Macintosh). A dialog will appear asking to delete the InDesign Preferences, select 'Yes' on this dialog.
Further info and instructions here if needed:
https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded