Skip to main content
H
Hanne Sofie
Known Participant
October 3, 2024
Question

InDesign QR Code: Incorrect ,A Appears in Cell Phone Number

  • October 3, 2024
  • 3 replies
  • 528 views

Hello,

I want to create a QR code Business Card, and most of it works ok (except Norwegian characters Æ, Ø and Å, but that's another story). But for some weird reason ,A is added to the cell phone number. In the field for ordinary phone number it works ok.

Someone out there who knows why ,A shows up in cell phone number?

 

 

<Title renamed by MOD>

This topic has been closed for replies.

3 replies

James Gifford—NitroPress
James Gifford—NitroPress
Legend
October 3, 2024

InDesign's QR code creator, in 'business card' mode, uses vCard 2.1, which does not handle accented characters.

 

It's a very capable code creator, but it's best used in Plain Text mode, with your own data strings. You can create vCard 3.0 or 4.0 codes with it, using plain text, and those do allow accented characters and have other refinements.

 

This should be pretty much all you need, but feel free to ask questions!

    H
    Hanne SofieAuthor
    Known Participant
    October 23, 2024

    Thank you very much!

    J
    Community Expert
    Jeffrey_SmithCommunity Expert
    Community Expert
    October 3, 2024

    What type of vcard for QR code are you creating: Business Card or Plain Text with code?

    H
    Hanne SofieAuthor
    Known Participant
    October 23, 2024

    Sorry for late reply. 🙂

    I used Business Card.

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 3, 2024

    Hello @Hanne Sofie,

     

    Thank you for reaching out, and I'm sorry to hear about the issue you're encountering with the QR code creation. 

     

    Could you please let me know which version of InDesign you are currently using and the details of your operating system? Also, if possible, could you share a screen recording that shows how you're creating the QR code and where the issue with the cell phone number appears? This will help me understand the problem better and provide more specific guidance.

     

    In the meantime, a common cause for such issues could be formatting or encoding errors when generating the QR code. I recommend checking the input fields to ensure there are no hidden characters or formatting quirks, especially when dealing with international characters.

     

    Looking forward to your reply!

     

    Thanks, 
    Abhishek Rao

    H
    Hanne SofieAuthor
    Known Participant
    October 3, 2024

    Thank you.

    I'm running the latest InDesign version. Unfortunately (or maybe not?) I can't get the error back now. I tried to make the QR code four times earlier today with the same ,A result (I manually entered the phone number and checked that there were no other characters) – now it doesn't happen. 

    If it reappears I'll get back to you. 

     

    Best regards,

    Hanne S. Røed

    Abhishek Rao
    Community Manager
    Abhishek RaoCommunity Manager
    Community Manager
    October 3, 2024

    Hi @Hanne Sofie,

     

    Thank you for the update! I’m glad to hear that the issue seems to have resolved itself. Sometimes, these glitches can be temporary, and it's great that you’re not experiencing it right now.

     

    If the problem comes back or if you have any other questions, please don’t hesitate to reach out. I’m here to help!

     

    Thanks,
    Abhishek Rao

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices