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Inspiring
May 27, 2024
Answered

indesign quits unexpectedly when opening saved documents

  • May 27, 2024
  • 1 reply
  • 643 views

good morning

as I wrote indesign quits unexpectedly when opening saved documents.

not just one document, many documents.

the problem occurs on Apple M1 Max, macOS 13.5.2 (22G91), indesign 19.4

 

I isolate the problem by opening the documents from the PC only after disconnecting the network drives that could contain links inserted in the problematic documents: in this way, with indesign 19.4 x64 I can open the files and save them.
on macos I tried to disable "Check Links Before Opening Document" but I can't open documents (indesign crash)

Is it possible to resolve the problem by examining the indesign log (probably some corrupted image or similar)?

obviously I encounter this problem on documents with very urgent delivery...

 

thx

This topic has been closed for replies.
Correct answer jmlevy

Update your system to 13.6, then, reset InDesign preferences.

1 reply

jmlevy
Community Expert
jmlevyCommunity ExpertCorrect answer
Community Expert
May 27, 2024

Update your system to 13.6, then, reset InDesign preferences.

Inspiring
May 27, 2024

 

really update to 13.6 not 14.5 ?

thx

jmlevy
Community Expert
Community Expert
May 27, 2024

Other issues occur with Sonoma even if they are supposed to be fixed. With Ventura 13.6, all runs fine.