Indesign replaced adobe font Poppins with Poppins OTF

Forum|Forum|3 years ago
January 10, 2023
1 reply
4066 views

Hello,
I work on files that another person has access to. The file was created on their computer with adobe font Poppins. But when i open the file, it converts all the poppins fonts to otf and if i change them to the adobe version, when they open it it does the same thing to them. Have uninstalled and reinstalled indesign, have tried older versions. I am at my wits end as to why this is happening.

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BobLevine

Community Expert

I'm not clear on what's going on here. You should both have the same font installed on your computers and use only that. To make it easy, either use a font from Adobe Fonts or copy the font to a Document fonts folder.

D

Danielle27740300ao8vAuthor

Participating Frequently

Both computers have the same version of Indesign and both have the Poppins font active through adobe fonts. But when i open any files my co worker works on, it tells me i am missing poppins otf. If i change it to the adobe version it will tell her the same thing.

BobLevine

Community Expert

Nope the only version either one of us has is the adobe version.

Can you post some screenshots of the error? How are you sharing the file? Dropbox? Network server? Is there a version of Poppins specified in a style somewhere?

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