Indesign replaced adobe font Poppins with Poppins OTF

Forum|Forum|3 years ago
January 10, 2023
1 reply
4057 views

Hello,
I work on files that another person has access to. The file was created on their computer with adobe font Poppins. But when i open the file, it converts all the poppins fonts to otf and if i change them to the adobe version, when they open it it does the same thing to them. Have uninstalled and reinstalled indesign, have tried older versions. I am at my wits end as to why this is happening.

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BobLevine

Community Expert

I'm not clear on what's going on here. You should both have the same font installed on your computers and use only that. To make it easy, either use a font from Adobe Fonts or copy the font to a Document fonts folder.

D

Danielle27740300ao8vAuthor

Participating Frequently

Both computers have the same version of Indesign and both have the Poppins font active through adobe fonts. But when i open any files my co worker works on, it tells me i am missing poppins otf. If i change it to the adobe version it will tell her the same thing.

BobLevine

Community Expert

Its on our network server. We use character styles when working on the files. I was wondering if it has something to do with coping them from the server.

It certainly looks like InDesign is trying to find a different version of the font. Try exporting the document to IDML and opening that. Make sure that all 18 styles of Poppins are active and search your system, and the other one for any other Poppins fonts.

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