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InDesign Review - Sheared shapes not reflecting the shear

Explorer ,
Jan 11, 2024 Jan 11, 2024

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Just recently when I share for review my box shapes that are sheared boxes lose their shear angles and become square boxes. This only happens in Review. It doesn't happen when I export as a pdf or when I publish online. And this only started this week. We use Review all day every day and sheared boxes are part of our design template - this is a big problem. 

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Import and export , Publish online

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Explorer , Mar 08, 2024 Mar 08, 2024

the work around that I came up with is to add a point to the text frame or rectangle. Don't know why it works but seems to behave with a 5th point in there.

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Explorer ,
Jan 11, 2024 Jan 11, 2024

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What is even more bizarre... when I look at these documents in assets.adobe.com/links... the thumbnails show the shear correctly. 

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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What version of InDesign and what operating system are you using? Since you said that this just started happening have you recently updated either your InDesign or your OS? If you recently updated InDesign but did not trash your old preferences then you might want to do so. This will reset the program to its defaults which hopefully will fix the issue.

To reset preferences:

For Macintosh Users: The User Library folder in which InDesign’s preferences are stored is hidden by default on most Macintoshes. To access it make sure that InDesign is closed and click on the desktop to launch a Finder Window (Command-N). With this window in column view follow the path User>Home folder (it’s the folder with an icon that looks like a house—it may have the user’s name rather than “Home”) and click on the Home folder. With the Option Key pressed choose Library from the Finder Go Menu. “Library” will now appear within the Home folder. Within the Library folder find the folder called Preferences and within it find the folder called “Adobe InDesign” and the file called “com.adobe.InDesign.plist” and delete both that folder and that file. When InDesign is next launched it will create new preference files and the program will be restored to its defaults.

For Windows Users: You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching InDesign and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>. Make sure that InDesign is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.

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Explorer ,
Jan 11, 2024 Jan 11, 2024

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I tried removing the prefs. Then removing the prefs, restarting my computer and then restaring InDesign. The problem was unchanged.

 

You can see what I mean at this review link: https://assets.adobe.com/id/urn:aaid:sc:US:03132a61-90df-4b18-8b72-e5b5bbeadac2?view=published

 

The pdf of the same document is attached. 

 

these are standard rectangles made both the the rectangle tool and the rectangle frame tool. 30 degrees of shear is applied to the bottom set. See how the line changes but the fill does not. 

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New Here ,
Mar 08, 2024 Mar 08, 2024

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I just tested this feature and have the same issue on certain sheared shapes.

 

Text Frames : Text is sheard, background isn't

Huge transparend sheared rectangle: isn't

small simple rectangle stays sheared.

 

InDesign 2024 on Mac OS Ventura.

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Explorer ,
Mar 08, 2024 Mar 08, 2024

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the work around that I came up with is to add a point to the text frame or rectangle. Don't know why it works but seems to behave with a 5th point in there.

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