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Participant
June 28, 2023
Question

InDesign Ruining Image and Text Quality

  • June 28, 2023
  • 3 replies
  • 626 views

I hae been working with InDesign for a while now, and recently, whenever I close a document I was editing and re-open said document, some images that were fine quality now become blurred or pixelated and looking at display settings does not fix the issue. I often times have to replace the image and start all over again. It's also been doing this with text too.. Does anyone know how to fix this? I also have tried exporting the graphics and documents to see if the graphic will export how I designed it, and the documents export blurry and pixelated. My software is up-to-date as well and the images I am using are high-quality and aren't giving issues in the initial design, only when re-opening a file.

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3 replies

Barb Binder
Community Expert
Community Expert
June 28, 2023

For sure, pursue Steve's suggestion, especially when you say it's only you. 

 

In addition, I would open the Links panel and dock it where you can see it. When you close the file and reopen, it, look in the Links panel for any missing or modified link alerts. They will appear next to the file name at the top of the Links panel.

 

The other thing to look at is the Effective PPI of the images. Click on one of the problem images and look at the bottom of the links panel. What number do you see for Effective PPI?

 

~Barb

~Barb at Rocky Mountain Training
Barb Binder
Community Expert
Community Expert
June 28, 2023

Hi @Jessica30779752z045:

 

Tell us where you are changing your Display Performance settings: in Preferences, in the View menu or in the Object menu? The commands appear in all three and they are not the same.

 

Blurry images can be the results of:

  1. Display Performance Settings
  2. Missing/Modified Links
  3. Low-res images

 

I've never seen blurry text in InDesign, unless the text is part of an image. Screen shots of before/after with frame edges and hidden characters visible would be helpful. 

 

~Barb

~Barb at Rocky Mountain Training
Participant
June 28, 2023

Thank you for responding, I did need the graphic I was working on sooner than later so I did make the updates already and wasn't able to replicate the issue (at least not now), so I do not have any images at the moment of what it is doing.

 

I checked links and they are all there, in fact, the ones considered missing were not the images creating the problem. I did also update display settings in both View tab and my file preferences, but this did not fix the overall issue. It seems to be intermittent. However, I have never had this issue occur before and it just started this week, previously all I had to do was switch to high-quality display. None of my coworkers are also experiencing this issue, it seems to only be me.

 

The images might be low-res, however I also made them relatively small so they shouldn't be causing an issue. The ultimate thing is that the document or graphic I create will look PERFECT upon initial design. Once I close it and re-open later, that is when the issue occurs and no matter what I click on from there, it will not resolve. In one instance earlier this week, I had to scrap an entire idea and start anew because no matter how many times I replaced the image with the same one, InDesign would no longer process it in a higher res.

 

I'm not sure if this is ultimately just a bug, as I have been working in InDesign for a year now, and PhotoShop and Illustrater even longer than that and have not come accross any similar issues until earlier this week. I apologize for my long response, I was trying to be as detailed as possible to what I have tried and what it's been doing. Is there anything else you might suggest to try?

Steve Werner
Community Expert
Community Expert
June 28, 2023

Tell us more about your system: Please tell us what operating system (exactly) you're running. Please tell us (exactly) what InDesign version you're using.

 

If ths is happening with all documents, you should try restoring your InDesign preferences and caches. Here's how:

 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/