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Participant
October 18, 2022
Answered

Indesign save as function unavailable.

  • October 18, 2022
  • 2 replies
  • 493 views

I am using Indesign ver 17.4 and I always have problem saving it.

Whenever I try to update my older file with the save as function, Indesign turns off.

If I save, it still works, but I want to leave the older version as is.

Is there any way I can solve this? it's been a few months and I even tried to re-install the whole creative cloud but nothing is solved.

 

Thank you in advance 🥲

This topic has been closed for replies.
Correct answer Eugene Tyson

Further to @Barb Binder excellent advice

 

I would also suggest the following

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

------------

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

2 replies

Eugene TysonCommunity ExpertCorrect answer
Community Expert
October 18, 2022

Further to @Barb Binder excellent advice

 

I would also suggest the following

 

If a document is not behaving well then try 

File>Export 

Choose IDML

Open the IDML in InDesign
Save the file as a new InDesign file with a new name
See if the issue persists.

 

 

------------

Reinstalling rarely fixes everything - you can do a complete reinstall using the
Creative Cloud Cleaner Tool https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

 

MOIRAJENAuthor
Participant
October 18, 2022

Thank you! Exporting as IDML worked 🥳

Barb Binder
Community Expert
Community Expert
October 18, 2022

When InDesign begins to display unexpected behavior, it's time to rebuild the cache/preferences. 

https://www.rockymountaintraining.com/adobe-indesign-rebuilding-preferences-cache/

 

~Barb

~Barb at Rocky Mountain Training
MOIRAJENAuthor
Participant
October 18, 2022

Thank you for the answer! It did not work as expected but worth try 🙂