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LogoSystems
Participant
February 7, 2022
Answered

InDesign Sees Dropbox Online-Only Files As Modified Links

  • February 7, 2022
  • 1 reply
  • 2890 views

I'm assuming this is because the filesize changes when it is moved from local storage to online-only in Dropbox, but it means that if I open an InDesign file and some of its links are currently 'online-only', they show as modified and I have to go to the links menu and update all links. Updating the links changes them in Dropbox from online-only to local storage, and then everything works fine. 

 

Is there a setting or combination of settings that I can change that means either A) InDesign no longer sees an online-only version of a file as being modified, or B) InDesign will automatically fix modified links without me having to prompt it?

    Correct answer BobLevine
    Turn off smart sync. This holds true for other cloud-based services such as OneDrive and Google Drive as well.

    1 reply

    BobLevine
    Community Expert
    BobLevineCommunity ExpertCorrect answer
    Community Expert
    February 7, 2022
    Turn off smart sync. This holds true for other cloud-based services such as OneDrive and Google Drive as well.
      L
      LogoSystemsAuthor
      Participant
      February 7, 2022

      I understand that resolving the issue if you've worked on an InDesign file then gone back to it a few weeks later and Smart Sync has modified the files in the meantime by changing them to online-only, but it wouldn't resolve the issue for when you open that InDesign file on another computer, or if someone else on the team opens it, as for them the files will have always been online-only and turning off Smart Sync wouldn't affect that.

      D
      davido66195196
      Participating Frequently
      March 2, 2022
      My only other suggestion is have anyone involved set any active folder to local before work begins.

      In short, I do not see this as an InDesign issue.

      I've used Dropbox for at least a decade and have not had issues with this until recently. I'm assuming this is some conflict that has developed in one or more of the newer versions of InDesign as I have not used the application now for a couple of years. I have just returned to using it and am noticing every time I hit "save" to my work (I have trained myself to save often!), InDesign immediately displays at "read only" notification to the file name and it then appears to be frozen (though it's not.) If I continue to work after saving and then try to save again, I get a pop-up notice that the file is 'read only' and can only be saved with a new file name...which is a bit maddening considering how often I save my work. Additionally, if after saving I look in the Dropbox folder where the file exists, there is a temp file also located in the folder which remains until I close the file in InDesign. By the way, I do have SmartSync enabled; however, I have turned off the auto-sync feature - so any work I save is saved locally...so I'm not convinced SmartSync is the issue - unless I'm missing something. Again, I have never had this issue in the past.

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