InDesign – selection tool and direct selection tool not allowing to move objects

Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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I have had this problem for a week or more, I've updated to InDD 17.4. 

I've deleted my InDesign preferences.

I've deleted my Google chrome extensions.

I've uninstalled and installed InDD via Creative Cloud

 

I can't move items on InDesign, I only can if I use the Direct Selection Tool, hover over the edge of text/image frame and wait for the diagonal line (/) to show up, and move only part of the box/shape.

 

Also when I click on image box and see the outside shape of the entire image (brown lines) my hand tool won't let me move the image.

 

Basically I'm designing with the keyboard arrow keys. I've been using InDesign since it superseeded Quark, so experienced. I've never seen anything like this before, my team of 10 at work can't help and haven't seen it either. I've read a lot on these forums but to no luck. Hoping someone knows if I've hit a keyboard command or another easy fix.  

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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What is your OS?

Did you run the cleaner tool before reinstalling the program?

This type of problem can be caused by corrupt program caches. See Reset InDesign Preferences and Other Troubleshooting 

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Thank you Mac OS is Monterey 12.5.1. 

I didn't run the cleaner tool. 

I'll look at the link you have given. 

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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And the layer is not locked?
You checked about master page objects?
Is the object locked?

That preference that doesn't allow you to select a locked object, is it off?

Mike Witherell

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Sorry forgot to mention that no layer / object not locked and it's not on a master page. Thank you Mike, but still no luck. 

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Community Expert ,
Aug 30, 2022 Aug 30, 2022

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Did you export to IDML and re-open the IDML in order to Save-As to INDD to see if you can get out from under a file corruption?

Mike Witherell

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Community Beginner ,
Aug 30, 2022 Aug 30, 2022

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Great idea. Tried, but unfortunately this is happeing across all of my InDD docs , not just this document. I tried however just in case, but it was unsuccessful.

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Community Expert ,
Aug 31, 2022 Aug 31, 2022

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So, did you ever try clearing the caches or running the cleaner tool?

Are you using multiople monitors? Seen some weird stuff reported by users with two screens.

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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Not as yet. I've reached out to our IT dept at our company. Trying to do a clean up today. I'll let you know outcome as I'm a bit stumped with what this could be

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Community Beginner ,
Sep 01, 2022 Sep 01, 2022

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Ran cleaner tool. No luck InDesign still not allowing me to move objects. Two screens has never given me trouble, and even on laptop monitor only, the problem is still present. So still unsolved, thank you for trying to help

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Community Expert ,
Sep 01, 2022 Sep 01, 2022

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Did you clear the caches?

This is starting to sound like a conflict with something else, but some preliminary things you should also try. There are some issues I believe in Moc OS permissions that have been reported here having to do with granting the program full access. Maybe one of our Mac regulars can chime in..

In the meantime, create a new user account on your computer, log on with that and see if InDesign works correctly. That would point to a problem in the User profile (Likely caches, as mentioned). Try this with and without the extra monitor connected to eliminate the moritor fromthe equation.

Boot the computer in Safe Mode and see if InDesing behaves. This points to a software conflict with something else you run. Again, with and without the extra monitor.

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Community Beginner ,
Aug 31, 2022 Aug 31, 2022

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I did package and open IDML, but no luck still. Thank you for checking in

 

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