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M
memblin_in_tx
Participant
November 26, 2014
Question

InDesign Server CS6 (MacOS) - JavaScripting & Troubleshooting "Bus error" or "Segmentation fault"

  • November 26, 2014
  • 2 replies
  • 513 views

I'm attempting to convert a workflow from InDesign CS5.5 Desktop with AppleScript to InDesign Server CS6 with JavaScript. It seems most of our templates work fine but every now and then I run into one that seems to work properly but right after we export to PDF and JPG which is the final step in the script I get either a Bus error or a Segmentation fault error. The files do export and the console sits idle for a few seconds then I get the crash. It doesn't seem to give me anything else and I can't find a crash dump or core file anywhere on disk to examine.

The exact same input files on InDesign CS5.5 Desktop completing a very similar automation task via AppleScript work without an issue or error. I'm not certain if it's a problem with the way the InDesign files were put together, a version problem between a CS5.5 file and CS6, or something that I'm doing wrong in the script.

Is there a way to get InDesign Server to go into debug or verbose mode so that it will show more than just two word errors on crash?  I've read a few people talking here about the debug version but every path I've found to get access to the debug version runs into a roadblock with a bad link.

I would appreciate a point in the current right direction for how to debug these templates this script.

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
December 3, 2014

Re: verbose mode. These are not InDesign error messages. They are system errors, saying that an app (InDesign?) crashed, went away, hence could not issue any kind of message. Crash logs are the place to start. If they don't help, and the crash is outside your code, after that it's over to the maintainer (Adobe?)

Worth sharing a suitable crash log, as the list of routines active at the crash can narrow down issues.

M
memblin_in_txAuthor
Participant
November 26, 2014

Upon further research I did find that the InDesign Server Crash Reporter logs are being placed in ~/Library/Logs/DiagnosticReports for the user that's running IDS. I'm looking through these now but would be glad to hear of any other troubleshooting avenues that are available for these types if issues.

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