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the share for review tool used to work but now i only get the spinning circle when clicking update link. No progress at all.... new installation and logout from adobe didn't help.
(it's on a windows system)
Thanks for your help
This issue has been disrupting my work now for a month. I have reached out to Adobe Support via their chat box twice now. They remotely controlled my desktop for 2 hours and it still doesn't work, even though they emailed me saying they fixed it by creating a new document that didn't work 10 minutes later. Sometimes logging in and out of Cloud works, but today it is not. Fix this issue, Adobe!
Since I can not get Share for Review working reliably for group commenting and comments in this forum indicate that several other users are having similar problems. Have you discovered alternative reliable workflows for sharing pdfs for review with multiple stakeholders and gathering comments? Using Acrobat or other technologies. Thanks! Graham
Hi Tai -- Thanks for the idea. I add one of my pdf documents to my Google Drive account. What are the steps you use to share the PDF (from Drive) with stakeholders so they can annotate? Thanks, Graham
I see - have you ever tried saving your pdfs to Acrobat (documentcloud.adobe) and sharing with multiple stakeholders?
My standard feedback/ review workflow involves exporting a low-res PDF at each key proofing stage of the project from Indesign CC.
Then via Acrobat Pro I "Share a link to this file" - this link then gets distributed to key stakeholders appropriately via email.
-The drawback being each PDF I generate is just a snapshot in time, stakeholders don't have 1 link that updates. They have a new link supplied each time there is a new proof.
Until this new InDesign CC feature "Share for Review" has had most of it's bugs ironed out, I will continue to use my PDF proofing/ reviewing method.
I too have been testing this into our review pipeline, and even with today's updates, this feature still doesn't appear correctly on my end.
Stakeholder weblinl view...
InDesign (my) View...
As you can plainly see, the markings are STILL NOT appearing. And I do have View> Proof Colors selected, is there something more that needs to be turned on?
I found another trick I haven't seen mentioned.
Yes, signing out of Creative cloud and signing back in does help, but it only helps some of the time for me and it's pain to go through that process ten or more times a day.
Try going to InDesign > File > Open, click the Options button in the bottom left before opening your file, and then select the option to OPEN ORIGINAL. This doesn't always work but it does work most of the time and will save you a lot of frustration. Even if InDesign crashes, I'll save the recovered document, close it out and then reopen it this way and it still works.
InDesign is so glitchy and frustrating—so is the Share for Review feature.
Share for review seems like a great addition, and on the first test it worked spectacularly.
At this time... using the Share button and selecting "Share for Review" gives a blank dialog box.
The "Share for Review" palette is blank. I can't seem to discover what has happened or how to bring it back.
Hey. I started up a new publication and set up a workflow for all participants. The new tool 'share for review' was perfect for that. The deadline is this week. This morning I found the comment boxes were blank. What can I do to fix this? Should I revert to sending pdf's? *help*
hm. I cannot tell what's going wrong.
Sign out from the CC Desktop App.
Restart your machine.
Sign in again in the CC Desktop App.
( ACP )
So, restarting the CC destop app didn't work. Neither did restarting. Signing out and -in worked. I hope it's solved by this. I have to say the latest version on indd is rather glitchy.
ok, so this is the second time today I have to do this trick…
Just adding a +1 to this, I've found the sign-out and in again for the CC app works to bring the review panel back to functional status, no need to reboot the computer.
Sorry, what do you mean "a+1" ?? Same issue here, no reviews possible (worked one time, then it was gone ...)
+1 just means they are also having the same issue.
then I suspect that something could be wrong at Adobe's backend…
Sorry, I have no idea why it happens to you that often.
( ACP )
I had the same problem. Log-out and log-in solved the problem, but I think also of a bug.
Have a nice day,
yeah, i'm having the same issue...as well as other indesign issues since the update. it's very buggy and crashes with severe problems. hopefully an update will fix.
Whenever I try and load two indesign documents at once on a (32gig ram, upgraded video card, i7 processor machine, power is not a problem) the box opens up and it stalls out the load and crashes both documents. Prior to the recent "updates" I could have multiple documents open at once with no issue.
This is all about the "updates" and they are bringing a formely great product down. Hopefully the next batch of updates wil allow us to turn all of the new stuff off so we can just do our jobs.
Solution to this was to just bring all of my software back to pre-updates and turn off auto updating.
the next bug fix version of InDesign should be already out or would be available very soon.
Update 15.1.2. is delivered in phases worldwide. See what bugs are fixed with it:
( ACP )