Hi, I'm trying to use the Share for Review feature and keep getting the error: There was an error creating the artifact. I am using InDesign version 16.2.1 and Windows 10.
Thanks for any help!
something went wrong with PDF Export that happened "under the hood".
Could you export your document to PDF (Print) with an PDF/X-4 preset without any error?
( ACP )
Yes, I can export to PDF/X-4 fine. I did get the following warning though:
I think, we can ignore this error for now.
Hm. What could we check next?
"Creating the artifact" in essence means, that a temp PDF file is written to your system volume. And that failed for whatever reason. Hard to tell why, now that your PDF export principally is working.
( ACP )
Thanks. Is there anything else I can try to get this feature to work?
Sorry, no idea.
Instead using Share for Review you could share an exported PDF with your customers stored on Dropbox or a similar service. That PDF could contain PDF Annotations ( also known as PDF Comments ) . InDesign has a panel to work with PDF Comments. More on this:
Note: Not all types of PDF Annotations from Acrobat Pro or Adobe Reader can be seen as PDF Comments in the InDesign panel.
( ACP )
Thank you. My SMEs actually don't know how to annotate a PDF or don't have access to due to a lower version of Acrobat. They only know how to annotate in Word. I wanted to see if they would be able to use the annotate function in Share for Review.