Indesign spinning colour wheel

Forum|Forum|1 year ago
December 4, 2024
1 reply
931 views

I have a Macbook Pro 2023 M3 Pro with 18gb RAM and 512gb SSD. Whenever I load my document in Indesign the colourwheel keeps cropping up. I've restarted my laptop, uninstalled the app and recdownloaded, reset preferences and even tried older versions, no luck. Please does anyone know how to solve this 😕😕

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BobLevine

Community Expert

What version of InDesign and what operating system (full version number)?

C

Cemahl347752603xsbAuthor

Participating Frequently

I've been using 2025 but i've installed the 2024 version and still not working. 15.0 (24A335)

Abhishek Rao

Community Manager

It happens with other files if they start to contain more data. It's stored on my laptop desktop alongside all the other files on the document. I've reset preferences and tried an older version but still no luck. I've uploaded the file 🙂

Hi @Cemahl347752603xsb,

Thank you for sharing the file and the details! I’ve tested the file on my end, and it opened and worked fine without any issues.

To help further narrow this down, could you try opening InDesign in Safe Mode and see if the spinning color wheel issue still occurs? Here’s how you can test that: Safe Mode on macOS.

Please let me know the results. This will help us determine the next steps.

Best,
Abhishek Rao

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